HDHomeRun Prime Setup

Reception, channel detection, network issues, CableCARD setup, etc.
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Posts: 4
Joined: Fri Aug 02, 2019 6:38 pm

HDHomeRun Prime Setup

Post by neotuff » Fri Aug 02, 2019 6:53 pm

I bought a used HDHomerun Prime unit from eBay, but it just won't detect it. I followed all the guides/instructions online, but it keeps giving the same "HDHomerun not detected. Please check that it is plugged it and retry. " error.

The coax and cat6 cables are properly wired (tried different cables as well)

coax => splitter => Router and HDHomerun

router => ethernet => HDHomerun

I think the device is defective, but I want to be sure before I return it.

Thank you.

Middle of 3 tuner LEDs is blinking, no other LEDs lit.
Troubleshooting guide says that this indicates a hardware issue with your HDHomeRun. Please open a support ticket.

Posts: 12
Joined: Thu Jul 25, 2019 10:32 am

Re: HDHomeRun Prime Setup

Post by jco23 » Tue Aug 06, 2019 5:08 am

oh no, I just bought one on ebay too. hope I don't run into the same problem.

please report back if you were able to resolve your issue.

good luck!

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