MyCloudex2ultra record engine fails to install

Reception, channel detection, network issues, CableCARD setup, etc.
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ahallasjr
Posts: 72
Joined: Wed Jan 18, 2017 10:22 am

MyCloudex2ultra record engine fails to install

Post by ahallasjr » Sat Jul 20, 2019 4:30 pm

I downloaded the install pkg (.apkg) for the wd MyCloudex2ultra and when I do the manual install I get an error "Failed to install App" I don't see any log files on the NAS. How can I find out the error. Other Apps such as Dropbox do install. Help! P.S I'm on a MAC.

jasonl
Silicondust
Posts: 14067
Joined: Sun Oct 28, 2007 9:23 pm

Re: MyCloudex2ultra record engine fails to install

Post by jasonl » Mon Jul 22, 2019 1:37 pm

Do you have a Windows PC available that you can attempt the install from or just the Mac?

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