No video data - BigLou1122

Reception, channel detection, network issues, CableCARD setup, etc.
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BigLou1122
Posts: 6
Joined: Sat Dec 15, 2018 4:16 am

No video data - BigLou1122

Postby BigLou1122 » Fri Jan 25, 2019 6:39 am

I have been having the same problem for at least a year. I have to do a hard reset every couple of days to get it working normally again. It's just the OTA signals, the Premium channels work great.
jasonl
Silicondust
Posts: 13036
Joined: Sun Oct 28, 2007 9:23 pm

Re: No video data - BigLou1122

Postby jasonl » Wed Jan 30, 2019 6:22 pm

Please enable the sending of diagnostic data and run a channel scan (see viewtopic.php?f=15&t=69066), reproduce the issue, and reply back with the device ID for your HDHomeRun so we can see what is happening.
BigLou1122
Posts: 6
Joined: Sat Dec 15, 2018 4:16 am

Re: No video data - BigLou1122

Postby BigLou1122 » Sun Feb 03, 2019 5:57 pm

10464134
Just happened at 4:50pm
2/3/19

Hard reset at 4:55pm
jasonl
Silicondust
Posts: 13036
Joined: Sun Oct 28, 2007 9:23 pm

Re: No video data - BigLou1122

Postby jasonl » Wed Feb 06, 2019 6:53 pm

Please open a trouble ticket and reference this thread.
BigLou1122
Posts: 6
Joined: Sat Dec 15, 2018 4:16 am

Re: No video data - BigLou1122

Postby BigLou1122 » Sun Feb 10, 2019 7:28 am

another
6:25am
hard reboot 6:27
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