Channel discrepancies with 2 Primes

Reception, channel detection, network issues, CableCARD setup, etc.
kkingsto
Posts: 37
Joined: Mon Nov 19, 2012 5:36 pm

Channel discrepancies with 2 Primes

Postby kkingsto » Thu Jan 24, 2019 11:09 am

Hi.

I'm on Spectrum. I have 2 primes. One of them shows 312 channels. The other is showing 230. I have done a channel scan on the one showing 230 channels. No change.

Any idea what is going on? I would have expected to see both have the same number of channels.

rpcameron
Posts: 707
Joined: Fri Mar 25, 2016 9:55 am

Re: Channel discrepancies with 2 Primes

Postby rpcameron » Thu Jan 24, 2019 12:57 pm

Could be a provisioning error with one of your CableCARDs. Or, if you use tuning adapters, a more likely problem is a flakey TA. Have you tried rebooting the TA, then rebooting the Prime; once the Prime has rebooted and the TA is registering as Ready, run a channel scan again.

(I have 3 Primes, and one has a flakey TA that consistently shows ~100 fewer channels because of this issue.)


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