random freezing of HDHomeRun CONNECT video

Reception, channel detection, network issues, CableCARD setup, etc.
nbi
Posts: 2
Joined: Fri Oct 26, 2018 9:57 am

random freezing of HDHomeRun CONNECT video

Postby nbi » Sun Dec 02, 2018 12:00 pm

I found this topic: viewtopic.php?f=113&t=70130
But my freeze ups occur randomly so how can I return diagnostic info (as in viewtopic.php?f=15&t=69066) ?
Thanks.

TeleFragger
Posts: 16
Joined: Thu Oct 29, 2015 8:13 am

Re: random freezing of HDHomeRun CONNECT video

Postby TeleFragger » Sun Dec 02, 2018 12:23 pm

Is it every channel?

nbi
Posts: 2
Joined: Fri Oct 26, 2018 9:57 am

Re: random freezing of HDHomeRun CONNECT video

Postby nbi » Sun Dec 02, 2018 1:03 pm

No, not every channel, but definitely not a discernible pattern other than the stronger channels freezing less frequently. But it can happen on any channel at any time.

jasonl
Silicondust
Posts: 13068
Joined: Sun Oct 28, 2007 9:23 pm

Re: random freezing of HDHomeRun CONNECT video

Postby jasonl » Wed Dec 12, 2018 4:34 pm

Turn on the sending of diagnostic data and when you see the issue, reply back with the time you saw it as well as the device ID for your HDHomeRun.


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