Latest HDHR4-2US firmware and Windows install issues

Reception, channel detection, network issues, CableCARD setup, etc.
rosborn_60
Posts: 1
Joined: Fri Jan 12, 2018 10:38 am

Latest HDHR4-2US firmware and Windows install issues

Postby rosborn_60 » Fri Jan 12, 2018 10:53 am

I have an older HDHR4-2US HDHomeRun model and I installed the Windows "charms" app (form Microsoft Store) and it still works! (Yay) However, the firmware is very old (v20161117). I tried installing the native Windows program (hdhomerun_windows_20171221.exe) but I keep getting an error about the VC++ redistributables not being able to install. I already have VC++ 2017 v14.11.25325 and V14.12.25810 installed. I tried downloading the VC++ installation files (as recommended in another support post) but it won't let me install them since newer versions exist.

Since this is an older model, is it even worth it to try to upgrade firmware?

I have an NVidia 1080 graphics cards, so if firmware supports HEVC decoders that would be huge.

Thanks for any hep you can give.

sandfleazzz
Posts: 4
Joined: Fri Jan 12, 2018 5:16 pm

Re: Latest HDHR4-2US firmware and Windows install issues

Postby sandfleazzz » Fri Jan 12, 2018 5:18 pm

I'm having the exact same problem. I get this error: Missing api-ms-win-crt-stdio-l1-1-0.dll.

jasonl
Silicondust
Posts: 11228
Joined: Sun Oct 28, 2007 9:23 pm

Re: Latest HDHR4-2US firmware and Windows install issues

Postby jasonl » Sat Jan 13, 2018 1:37 pm

Try removing any installed 2017 versions, rebooting, then installing the linked ones.

sandfleazzz
Posts: 4
Joined: Fri Jan 12, 2018 5:16 pm

Re: Latest HDHR4-2US firmware and Windows install issues

Postby sandfleazzz » Sat Jan 20, 2018 10:22 am

Unfortunately this didn't work for me...

sandfleazzz
Posts: 4
Joined: Fri Jan 12, 2018 5:16 pm

Re: Latest HDHR4-2US firmware and Windows install issues

Postby sandfleazzz » Sat Jan 20, 2018 11:49 am

Well, I just re-installed Windows 7 64bit, applied all pending Windows Updates, and re-installed the software and I'm still getting this error. Is the HDHR4-2US still supported on Windows 7? It works fine in Android, etc....

jasonl
Silicondust
Posts: 11228
Joined: Sun Oct 28, 2007 9:23 pm

Re: Latest HDHR4-2US firmware and Windows install issues

Postby jasonl » Sat Jan 20, 2018 1:14 pm

Yes, it works on Windows 7. I'm using it on Windows 7 right now. Try downloading and installing https://www.microsoft.com/en-us/downloa ... x?id=49077

sandfleazzz
Posts: 4
Joined: Fri Jan 12, 2018 5:16 pm

Re: Latest HDHR4-2US firmware and Windows install issues

Postby sandfleazzz » Sun Jan 21, 2018 10:41 am

I ended up going ahead and upgrading to Windows 10, and it works now. Unfortunately now I'm struggling with MCE. I probably need to ditch that stuff anyway...


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