Latest firmware 20210624 Made UHF channel freeze

Reception, channel detection, network issues, CableCARD setup, etc.
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ajohnzapf
Posts: 1
Joined: Fri Jul 16, 2021 7:08 pm

Latest firmware 20210624 Made UHF channel freeze

Post by ajohnzapf »

Sense the last firmware update (20210624) my UHF channels always Freezes up. I have NEVER ERVER have a problem with my UHF Channels until this firmware update. Noe they freeze up continuously. UHF is 100% they should be freezing up! PLEASE FIX ASAP!!!!

nickk
Silicondust
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Joined: Tue Jan 13, 2004 9:39 am
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Re: Latest firmware 20210624 Made UHF channel freeze

Post by nickk »

Hi,

Are you using the HDHomeRun app?

Go to the Settings menu in the HDHomeRun app and enable "send diagnostic information", then reply back with the Device ID of your HDHomeRun.

Nick

johnzapf
Posts: 5
Joined: Fri Jul 16, 2021 6:59 pm

Re: Latest firmware 20210624 Made UHF channel freeze

Post by johnzapf »

I don't have the app I use a browser and IP.
System Diagnostics is checked.
Device ID 1062009E

johnzapf
Posts: 5
Joined: Fri Jul 16, 2021 6:59 pm

Re: Latest firmware 20210624 Made UHF channel freeze

Post by johnzapf »

Any word on this? it's still freezing on my UHF channels with 100% signal since firmware 20210624 update.

NedS
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Re: Latest firmware 20210624 Made UHF channel freeze

Post by NedS »

johnzapf wrote: Wed Jul 28, 2021 7:58 pm Any word on this? it's still freezing on my UHF channels with 100% signal since firmware 20210624 update.
The diagnostics don't show anything specific to UHF. There are five scans done on the 25th, three of the scans show weak signal for the whole range, VHF and UHF, but two scans show fairly healthy signals in both VHF and UHF. The most recent data shows healthy signal around 75% signal strength.

What are you seeing that is freezing? Is it an app itself that is crashing, or are you saying the video image is freezing?

johnzapf
Posts: 5
Joined: Fri Jul 16, 2021 6:59 pm

Re: Latest firmware 20210624 Made UHF channel freeze

Post by johnzapf »

I don't know what App you are talking about, I don't use an app. the signal on the TV, the TV program freezes. All I am saying is nothing has changed with my antennas, wiring, TV, nothing. I did the last firmware update and my UHF channels started freezing and they have never freezed before. Maybe it just coincidence.

NedS
Silicondust
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Joined: Mon Dec 10, 2018 12:38 pm
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Re: Latest firmware 20210624 Made UHF channel freeze

Post by NedS »

johnzapf wrote: Fri Jul 30, 2021 9:45 am I don't know what App you are talking about, I don't use an app. the signal on the TV, the TV program freezes. All I am saying is nothing has changed with my antennas, wiring, TV, nothing. I did the last firmware update and my UHF channels started freezing and they have never freezed before. Maybe it just coincidence.
I don't understand. Are you using something like a Samsung TV where the HDHomeRun shows up as a network input? Otherwise, something has to be playing the video from the HDHomeRun, so there's some kind of app/software involved.

johnzapf
Posts: 5
Joined: Fri Jul 16, 2021 6:59 pm

Re: Latest firmware 20210624 Made UHF channel freeze

Post by johnzapf »

I use PLEX on Apple TV. Sorry for the confusion and not going into more detail.

Kevinf63
Posts: 5
Joined: Mon Oct 26, 2020 7:04 am

Re: Latest firmware 20210624 Made UHF channel freeze

Post by Kevinf63 »

I can confirm I also have this issue using TVHeadEnd and VLC for the frontend, but on top of this, I also keeping getting prompted to update to the latest firmware ("Release 20210624 is ready to install...") in a loop between versions 20210624 and 20210224.

walkerx
Posts: 38
Joined: Sat May 15, 2021 8:41 am

Re: Latest firmware 20210624 Made UHF channel freeze

Post by walkerx »

johnzapf wrote: Sat Jul 31, 2021 7:51 am I use PLEX on Apple TV. Sorry for the confusion and not going into more detail.
this happens regularly with plex on both android and apple and think it is more of an issue to do with plex and how it works to show the streams, as you don't get the same issue in channels, emby or sd app.

try using the sd app on apple tv and see if get same problems

johnzapf
Posts: 5
Joined: Fri Jul 16, 2021 6:59 pm

Re: Latest firmware 20210624 Made UHF channel freeze

Post by johnzapf »

Thanks I will give the SD app a try.

a couple things about the app. sound, voice doesn't line up with the picture, and its very low contrast. I will have to wait to test with picture freezing.

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