Audio / Video keeps losing synch

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
Rickinnocal
Posts: 2
Joined: Tue Apr 13, 2021 9:55 pm

Audio / Video keeps losing synch

Post by Rickinnocal »

When watching OTA TV, using HDHomeRun over my home network to an Amazon Fire, the audio gets out of synch after just a few minutes. Hitting fast forward for a second or two fixes it, but it's a real pain having to continually do it.

Any long term fix?

Rickinnocal
Posts: 2
Joined: Tue Apr 13, 2021 9:55 pm

Re: Audio / Video keeps losing synch

Post by Rickinnocal »

No answers?

What causes this? It makes live shows virtually unwatchable.

jasonl
Expert
Posts: 15641
Joined: Sun Oct 28, 2007 9:23 pm
x 27

Re: Audio / Video keeps losing synch

Post by jasonl »

Go into the settings menu in the HDHomeRun app and turn off the Use AC3 passthrough option, if available. That can be an issue on some FireTV devices.

utuinc
Posts: 1
Joined: Sat May 26, 2018 11:20 am

Re: Audio / Video keeps losing synch

Post by utuinc »

I have the same problem running HDhomerun on my Fire TV box. It's seems like this has been going on since I last updated the firmware. I've read that it's not related to firmware, I don't have AC3 passthrough as an option on any of my HDhomerun apps. I change channels and the picture and sound are in synch at first, then there's a pause in the sound and it's out of synch. It really sucks when you watch hockey, the announcers calls the goal before you see it on the screen. We've started looking at a different brand of tuner since I can't find a solution for my current device.

nickk
Silicondust
Posts: 17195
Joined: Tue Jan 13, 2004 9:39 am
x 94

Re: Audio / Video keeps losing synch

Post by nickk »

Make sure you are using the latest version of the HDHomeRun app. The A/V sync problem was fixed and the app re-released.

Nick

psalvo
Posts: 4
Joined: Thu Jul 29, 2021 3:29 pm

Re: Audio / Video keeps losing synch

Post by psalvo »

This is soooo frustrating AC3 passover is off and sync is still off! Its horrible. How do we fix this?

psalvo
Posts: 4
Joined: Thu Jul 29, 2021 3:29 pm

Re: Audio / Video keeps losing synch

Post by psalvo »

Version 20210707 (app) 20210722(UI)

nickk
Silicondust
Posts: 17195
Joined: Tue Jan 13, 2004 9:39 am
x 94

Re: Audio / Video keeps losing synch

Post by nickk »

psalvo wrote: Thu Jul 29, 2021 3:43 pm Version 20210707 (app) 20210722(UI)
What model of Fire TV device are you running it on?

duke69111
Posts: 1
Joined: Sat Jul 31, 2021 10:13 pm

Re: Audio / Video keeps losing synch

Post by duke69111 »

I'm having the same problem. HdHomeRun App is up to date as is the hdhomerun box. Fire TV Cube

I'm not having trouble with any other apps. It's just the hdhomerun app.

njennings16
Posts: 1
Joined: Wed Apr 11, 2018 2:58 pm

Re: Audio / Video keeps losing synch

Post by njennings16 »

I'm having the same issue. Watching tv is almost unbearable. What is the fix?

nickk
Silicondust
Posts: 17195
Joined: Tue Jan 13, 2004 9:39 am
x 94

Re: Audio / Video keeps losing synch

Post by nickk »

Roughly how long does it take before you start to notice it?

If you can, try side-loading the latest app release: https://download.silicondust.com/hdhome ... ndroid.apk

Nick

psalvo
Posts: 4
Joined: Thu Jul 29, 2021 3:29 pm

Re: Audio / Video keeps losing synch

Post by psalvo »

nickk wrote: Thu Jul 29, 2021 8:20 pm
psalvo wrote: Thu Jul 29, 2021 3:43 pm Version 20210707 (app) 20210722(UI)
What model of Fire TV device are you running it on?
Fire os 7.2.4.2(PS7242/2216)
Fire tv home version 6322095.1

psalvo
Posts: 4
Joined: Thu Jul 29, 2021 3:29 pm

Re: Audio / Video keeps losing synch

Post by psalvo »

I just got off the phone with amazon. They will be contacting HDHOMERUN. It may be an issue for their servers to update the app services with you guy's or something else. But hopefully between the 2 of you this will get resolved.

nickk
Silicondust
Posts: 17195
Joined: Tue Jan 13, 2004 9:39 am
x 94

Re: Audio / Video keeps losing synch

Post by nickk »

psalvo wrote: Tue Aug 03, 2021 6:35 pm I just got off the phone with amazon. They will be contacting HDHOMERUN. It may be an issue for their servers to update the app services with you guy's or something else. But hopefully between the 2 of you this will get resolved.
Amazon is by far the slowest of the major stores to approve app updates. Normal seems to be 2-3 weeks.
As a comparison Microsoft usually approve same day. Apple is usually next day.

sea4kuser
Posts: 7
Joined: Fri Dec 18, 2020 12:08 pm

Re: Audio / Video keeps losing synch

Post by sea4kuser »

I'm having the same problem with an HDHomerun Prime Tuner and Amazon 4k Fire Stick combo. Has been going on for weeks.

Current Installed Versions:

HomeRun Version 20210707(App)/20210722(UI)

Fire TV Stick 4K Software Version Fire OS 6.2.8.1/ Fire TV Home Version 6322095.1

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