HDHomeRun Prime stopped recording

Reception, channel detection, network issues, CableCARD setup, etc.
rdege
Posts: 3
Joined: Mon Jun 02, 2014 8:23 am

HDHomeRun Prime stopped recording

Postby rdege » Fri Aug 10, 2018 6:23 am

Hello, I have a DVR setup that has been working for several years. About two weeks ago, something "broke", and I am unable to watch live tv or record tv shows. I need help diagnosing the problem. Here is my current setup:

I have an HDHomeRun Prime device, which I use in conjunction with a Windows 7 PC running Windows Media Center. The prime device uses a cable card and works with a Cisco 1520 box, both of which were provided by TWC (now Spectrum).

I have verified that my PC is running the latest version of the HDHomeRun software (currently 20180418)
I have verified that my Prime device is running the latest firmware (currently 20170930)

When I access the Prime device through my web browser, it shows that the Tuning Resolver is disabled.
When I navigate to the Tuning Resolver Menu, it shows that the Operational Status is also disabled
(I don't know if these are supposed to be disabled while the Prime device is not recording)

Here is what happens when I attempt to record a show:
1) I go into WMC and record a show through the Program Guide
2) Tuner 1 activates on the Prime device and it tries to stream the show to WMC
3) After about 30sec, the Prime device switches tuners and tries to stream the show from Tuner 2 instead
4) After another 30sec, the Prime device switches tuners again, and tries to stream the show on Tuner 0
5) The Prime device stops trying to stream the show, and WMC errors out

While Tuner 0 was trying to stream the show, I viewed the status of the Tuner. It lists the authorization as "not-subscribed" and the CCI Protection as "none".

Here are a few screenshots that provide more technical details:
https://www.dropbox.com/sh/er8wpuhbr643 ... 4_b9a?dl=0

Does any of this information help to determine the source of the problem?

-Robert

signcarver
Expert
Posts: 7490
Joined: Wed Jan 24, 2007 1:04 am

Re: HDHomeRun Prime stopped recording

Postby signcarver » Fri Aug 10, 2018 7:29 am

With TWC you really need the TA (though usually not for that channel but TWC has been known to rely on the TA so much that the "regular" card lineup is wrong, particularly if they move channels around).

Those screens don't really show much as the pages you need for diagnostics are the Cablecard pages (the pages of the actual card, not the tuner) and the tuning adapter pages and even the system log of the tuner.

I also suggest copying the text, not the images, and if long paste it in a code block

rdege
Posts: 3
Joined: Mon Jun 02, 2014 8:23 am

Re: HDHomeRun Prime stopped recording

Postby rdege » Fri Aug 10, 2018 10:41 am

@signcarver - I believe this is the information that you mentioned. If not, please let me know the URL to query:


Cisco CableCARD(tm)

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Diagnostics H/W Model: 0802, Ver: 0012 MAC Address: 00:1A:C3:3B:95:8E SL. No: PKGRZXNVT, Mode: MMODE Boot Time Fri Aug 3 2018, 7:43:10 PM GMT Current Time Fri Aug 10 2018, 5:36:06 PM GMT Free Memory: 1521 KB Bldr Ver: 121 OS Ver: PKEY2.0.1_F.p.0901 Build Time: Apr 30 2015, 07:48:15 Resource Status: 00521C1F00527FBF BFS: Received, Hub ID: 19

TUNING ADAPTER

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Authorized: No OpStatus: Disabled ChanTblLoadTime: 08/10@03:01:01 HmacKeyGenTime: 08/10@04:15:00 TA CONFIG FILE LoadTime: 08/10@03:00:58 Version: 08/01@19:42:52 Size: 7KB NumChan/Split/Desc: 622/0/4 LastLoadErr: NoErr LastErrTime: n/a APDU STATISTICS Total Tx/Rx: 19429/19342 Status Tx/Rx: 19314/1

System Log

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20180810-00:00:19 Tuner: tuner0 rtp stream ended (stop request) 20180810-00:58:53 Tuner: tuner2 tuning 5 WBBZ (auto:195MHz-105) 20180810-00:58:53 Tuner: tuner2 streaming rtp to 192.168.1.51:5001 20180810-00:58:53 CableCARD: vchannel 629 unknown (not found) 20180810-00:58:53 CableCARD: vchannel 629 unknown (not found) 20180810-00:58:53 CableCARD: vchannel 629 unknown (not found) 20180810-00:58:54 CableCARD: tuner2 5 WBBZ (auto:195MHz-105) access = subscribed 20180810-00:58:59 CableCARD: tuner2 5 WBBZ (auto:195MHz-105) access = not-subscribed 20180810-00:59:09 CableCARD: vchannel 629 unknown (not found) 20180810-00:59:09 CableCARD: vchannel 629 unknown (not found) 20180810-00:59:09 CableCARD: vchannel 629 unknown (not found) 20180810-00:59:21 Tuner: tuner2 rtp stream ended (stop request) 20180810-00:59:22 Tuner: tuner1 tuning 5 WBBZ (auto:195MHz-105) 20180810-00:59:22 Tuner: tuner1 streaming rtp to 192.168.1.51:5003 20180810-00:59:23 CableCARD: tuner1 5 WBBZ (auto:195MHz-105) access = subscribed 20180810-00:59:25 CableCARD: vchannel 629 unknown (not found) 20180810-00:59:25 CableCARD: vchannel 629 unknown (not found) 20180810-00:59:25 CableCARD: vchannel 629 unknown (not found) 20180810-00:59:28 CableCARD: tuner1 5 WBBZ (auto:195MHz-105) access = not-subscribed 20180810-00:59:41 CableCARD: vchannel 629 unknown (not found) 20180810-00:59:41 CableCARD: vchannel 629 unknown (not found) 20180810-00:59:41 CableCARD: vchannel 629 unknown (not found) 20180810-00:59:50 Tuner: tuner1 rtp stream ended (stop request) 20180810-00:59:52 Tuner: tuner0 tuning 5 WBBZ (auto:195MHz-105) 20180810-00:59:52 Tuner: tuner0 streaming rtp to 192.168.1.51:5002 20180810-00:59:52 CableCARD: tuner0 5 WBBZ (auto:195MHz-105) access = subscribed 20180810-00:59:57 CableCARD: tuner0 5 WBBZ (auto:195MHz-105) access = not-subscribed 20180810-00:59:57 CableCARD: vchannel 629 unknown (not found) 20180810-00:59:57 CableCARD: vchannel 629 unknown (not found) 20180810-00:59:57 CableCARD: vchannel 629 unknown (not found) 20180810-01:00:19 Tuner: tuner0 rtp stream ended (stop request) 20180810-01:00:21 CableCARD: vchannel 629 unknown (not found) 20180810-01:00:21 CableCARD: vchannel 629 unknown (not found) 20180810-01:00:21 CableCARD: vchannel 629 unknown (not found) 20180810-01:58:53 Tuner: tuner1 tuning 33 CNBC (auto:69MHz-2) 20180810-01:58:53 Tuner: tuner1 streaming rtp to 192.168.1.51:5003 20180810-01:58:53 CableCARD: tuner1 33 CNBC (auto:69MHz-2) access = subscribed 20180810-01:58:58 CableCARD: tuner1 33 CNBC (auto:69MHz-2) access = not-subscribed 20180810-01:59:20 Tuner: tuner1 rtp stream ended (stop request) 20180810-01:59:22 Tuner: tuner2 tuning 33 CNBC (auto:69MHz-2) 20180810-01:59:22 Tuner: tuner2 streaming rtp to 192.168.1.51:5001 20180810-01:59:22 CableCARD: tuner2 33 CNBC (auto:69MHz-2) access = subscribed 20180810-01:59:27 CableCARD: tuner2 33 CNBC (auto:69MHz-2) access = not-subscribed 20180810-01:59:50 Tuner: tuner2 rtp stream ended (stop request) 20180810-01:59:51 Tuner: tuner0 tuning 33 CNBC (auto:69MHz-2) 20180810-01:59:51 Tuner: tuner0 streaming rtp to 192.168.1.51:5002 20180810-01:59:52 CableCARD: tuner0 33 CNBC (auto:69MHz-2) access = subscribed 20180810-01:59:57 CableCARD: tuner0 33 CNBC (auto:69MHz-2) access = not-subscribed 20180810-02:00:19 Tuner: tuner0 rtp stream ended (stop request) 20180810-02:58:52 Tuner: tuner1 tuning 33 CNBC (auto:69MHz-2) 20180810-02:58:52 Tuner: tuner1 streaming rtp to 192.168.1.51:5003 20180810-02:58:53 CableCARD: tuner1 33 CNBC (auto:69MHz-2) access = subscribed 20180810-02:58:58 CableCARD: tuner1 33 CNBC (auto:69MHz-2) access = not-subscribed 20180810-02:59:20 Tuner: tuner1 rtp stream ended (stop request) 20180810-02:59:21 Tuner: tuner2 tuning 33 CNBC (auto:69MHz-2) 20180810-02:59:21 Tuner: tuner2 streaming rtp to 192.168.1.51:5001 20180810-02:59:21 CableCARD: tuner2 33 CNBC (auto:69MHz-2) access = subscribed 20180810-02:59:27 CableCARD: tuner2 33 CNBC (auto:69MHz-2) access = not-subscribed 20180810-02:59:49 Tuner: tuner2 rtp stream ended (stop request) 20180810-02:59:50 Tuner: tuner0 tuning 33 CNBC (auto:69MHz-2) 20180810-02:59:50 Tuner: tuner0 streaming rtp to 192.168.1.51:5002 20180810-02:59:51 CableCARD: tuner0 33 CNBC (auto:69MHz-2) access = subscribed 20180810-02:59:56 CableCARD: tuner0 33 CNBC (auto:69MHz-2) access = not-subscribed 20180810-03:00:19 Tuner: tuner0 rtp stream ended (stop request) 20180810-03:58:53 Tuner: tuner1 tuning 33 CNBC (auto:69MHz-2) 20180810-03:58:53 Tuner: tuner1 streaming rtp to 192.168.1.51:5003 20180810-03:58:53 CableCARD: tuner1 33 CNBC (auto:69MHz-2) access = subscribed 20180810-03:58:58 CableCARD: tuner1 33 CNBC (auto:69MHz-2) access = not-subscribed 20180810-03:59:20 Tuner: tuner1 rtp stream ended (stop request) 20180810-03:59:22 Tuner: tuner2 tuning 33 CNBC (auto:69MHz-2) 20180810-03:59:22 Tuner: tuner2 streaming rtp to 192.168.1.51:5001 20180810-03:59:22 CableCARD: tuner2 33 CNBC (auto:69MHz-2) access = subscribed 20180810-03:59:27 CableCARD: tuner2 33 CNBC (auto:69MHz-2) access = not-subscribed 20180810-03:59:49 Tuner: tuner2 rtp stream ended (stop request) 20180810-03:59:51 Tuner: tuner0 tuning 33 CNBC (auto:69MHz-2) 20180810-03:59:51 Tuner: tuner0 streaming rtp to 192.168.1.51:5002 20180810-03:59:51 CableCARD: tuner0 33 CNBC (auto:69MHz-2) access = subscribed 20180810-03:59:56 CableCARD: tuner0 33 CNBC (auto:69MHz-2) access = not-subscribed 20180810-04:00:19 Tuner: tuner0 rtp stream ended (stop request) 20180810-04:58:52 Tuner: tuner2 tuning 63 HALLC (auto:231MHz-1) 20180810-04:58:52 Tuner: tuner2 streaming rtp to 192.168.1.51:5001 20180810-04:58:52 Tuner: tuner1 tuning 33 CNBC (auto:69MHz-2) 20180810-04:58:52 Tuner: tuner1 streaming rtp to 192.168.1.51:5003 20180810-04:58:53 CableCARD: tuner1 33 CNBC (auto:69MHz-2) access = subscribed 20180810-04:58:53 CableCARD: tuner2 63 HALLC (auto:231MHz-1) access = subscribed 20180810-04:58:58 CableCARD: tuner1 33 CNBC (auto:69MHz-2) access = not-subscribed 20180810-04:58:58 CableCARD: tuner2 63 HALLC (auto:231MHz-1) access = not-subscribed 20180810-04:59:20 Tuner: tuner1 rtp stream ended (stop request) 20180810-04:59:20 Tuner: tuner2 rtp stream ended (stop request) 20180810-04:59:22 Tuner: tuner2 tuning 33 CNBC (auto:69MHz-2) 20180810-04:59:22 Tuner: tuner2 streaming rtp to 192.168.1.51:5001 20180810-04:59:23 Tuner: tuner1 tuning 63 HALLC (auto:231MHz-1) 20180810-04:59:23 Tuner: tuner1 streaming rtp to 192.168.1.51:5003 20180810-04:59:23 CableCARD: tuner2 33 CNBC (auto:69MHz-2) access = subscribed 20180810-04:59:23 CableCARD: tuner1 63 HALLC (auto:231MHz-1) access = subscribed 20180810-04:59:28 CableCARD: tuner2 33 CNBC (auto:69MHz-2) access = not-subscribed 20180810-04:59:28 CableCARD: tuner1 63 HALLC (auto:231MHz-1) access = not-subscribed 20180810-04:59:50 Tuner: tuner2 rtp stream ended (stop request) 20180810-04:59:51 Tuner: tuner1 rtp stream ended (stop request) 20180810-04:59:52 Tuner: tuner0 tuning 33 CNBC (auto:69MHz-2) 20180810-04:59:52 Tuner: tuner0 streaming rtp to 192.168.1.51:5002 20180810-04:59:53 CableCARD: tuner0 33 CNBC (auto:69MHz-2) access = subscribed 20180810-04:59:58 CableCARD: tuner0 33 CNBC (auto:69MHz-2) access = not-subscribed 20180810-05:00:20 Tuner: tuner0 rtp stream ended (stop request) 20180810-05:00:21 Tuner: tuner0 tuning 63 HALLC (auto:231MHz-1) 20180810-05:00:21 Tuner: tuner0 streaming rtp to 192.168.1.51:5002 20180810-05:00:22 CableCARD: tuner0 63 HALLC (auto:231MHz-1) access = subscribed 20180810-05:00:27 CableCARD: tuner0 63 HALLC (auto:231MHz-1) access = not-subscribed 20180810-05:00:49 Tuner: tuner0 rtp stream ended (stop request) 20180810-05:28:52 Tuner: tuner1 tuning 63 HALLC (auto:231MHz-1) 20180810-05:28:52 Tuner: tuner1 streaming rtp to 192.168.1.51:5003 20180810-05:28:52 CableCARD: tuner1 63 HALLC (auto:231MHz-1) access = subscribed 20180810-05:28:57 CableCARD: tuner1 63 HALLC (auto:231MHz-1) access = not-subscribed 20180810-05:29:20 Tuner: tuner1 rtp stream ended (stop request) 20180810-05:29:21 Tuner: tuner2 tuning 63 HALLC (auto:231MHz-1) 20180810-05:29:21 Tuner: tuner2 streaming rtp to 192.168.1.51:5001 20180810-05:29:21 CableCARD: tuner2 63 HALLC (auto:231MHz-1) access = subscribed 20180810-05:29:26 CableCARD: tuner2 63 HALLC (auto:231MHz-1) access = not-subscribed 20180810-05:29:49 Tuner: tuner2 rtp stream ended (stop request) 20180810-05:29:50 Tuner: tuner0 tuning 63 HALLC (auto:231MHz-1) 20180810-05:29:50 Tuner: tuner0 streaming rtp to 192.168.1.51:5002 20180810-05:29:50 CableCARD: tuner0 63 HALLC (auto:231MHz-1) access = subscribed 20180810-05:29:55 CableCARD: tuner0 63 HALLC (auto:231MHz-1) access = not-subscribed 20180810-05:30:18 Tuner: tuner0 rtp stream ended (stop request) 20180810-05:58:51 Tuner: tuner1 tuning 63 HALLC (auto:231MHz-1) 20180810-05:58:51 Tuner: tuner1 streaming rtp to 192.168.1.51:5003 20180810-05:58:52 CableCARD: tuner1 63 HALLC (auto:231MHz-1) access = subscribed 20180810-05:58:57 CableCARD: tuner1 63 HALLC (auto:231MHz-1) access = not-subscribed 20180810-05:59:20 Tuner: tuner1 rtp stream ended (stop request) 20180810-05:59:22 Tuner: tuner2 tuning 63 HALLC (auto:231MHz-1) 20180810-05:59:22 Tuner: tuner2 streaming rtp to 192.168.1.51:5001 20180810-05:59:22 CableCARD: tuner2 63 HALLC (auto:231MHz-1) access = subscribed 20180810-05:59:27 CableCARD: tuner2 63 HALLC (auto:231MHz-1) access = not-subscribed 20180810-05:59:50 Tuner: tuner2 rtp stream ended (stop request) 20180810-05:59:51 Tuner: tuner0 tuning 63 HALLC (auto:231MHz-1) 20180810-05:59:51 Tuner: tuner0 streaming rtp to 192.168.1.51:5002 20180810-05:59:52 CableCARD: tuner0 63 HALLC (auto:231MHz-1) access = subscribed 20180810-05:59:57 CableCARD: tuner0 63 HALLC (auto:231MHz-1) access = not-subscribed 20180810-06:00:19 Tuner: tuner0 rtp stream ended (stop request) 20180810-06:28:52 Tuner: tuner1 tuning 63 HALLC (auto:231MHz-1) 20180810-06:28:52 Tuner: tuner1 streaming rtp to 192.168.1.51:5003 20180810-06:28:53 CableCARD: tuner1 63 HALLC (auto:231MHz-1) access = subscribed 20180810-06:28:58 CableCARD: tuner1 63 HALLC (auto:231MHz-1) access = not-subscribed 20180810-06:29:20 Tuner: tuner1 rtp stream ended (stop request) 20180810-06:29:21 Tuner: tuner2 tuning 63 HALLC (auto:231MHz-1) 20180810-06:29:21 Tuner: tuner2 streaming rtp to 192.168.1.51:5001 20180810-06:29:22 CableCARD: tuner2 63 HALLC (auto:231MHz-1) access = subscribed 20180810-06:29:27 CableCARD: tuner2 63 HALLC (auto:231MHz-1) access = not-subscribed 20180810-06:29:49 Tuner: tuner2 rtp stream ended (stop request) 20180810-06:29:51 Tuner: tuner0 tuning 63 HALLC (auto:231MHz-1) 20180810-06:29:51 Tuner: tuner0 streaming rtp to 192.168.1.51:5002 20180810-06:29:52 CableCARD: tuner0 63 HALLC (auto:231MHz-1) access = subscribed 20180810-06:29:57 CableCARD: tuner0 63 HALLC (auto:231MHz-1) access = not-subscribed 20180810-06:30:19 Tuner: tuner0 rtp stream ended (stop request) 20180810-06:58:52 Tuner: tuner1 tuning 63 HALLC (auto:231MHz-1) 20180810-06:58:52 Tuner: tuner1 streaming rtp to 192.168.1.51:5003 20180810-06:58:53 CableCARD: tuner1 63 HALLC (auto:231MHz-1) access = subscribed 20180810-06:58:58 CableCARD: tuner1 63 HALLC (auto:231MHz-1) access = not-subscribed 20180810-06:59:20 Tuner: tuner1 rtp stream ended (stop request) 20180810-06:59:21 Tuner: tuner2 tuning 63 HALLC (auto:231MHz-1) 20180810-06:59:21 Tuner: tuner2 streaming rtp to 192.168.1.51:5001 20180810-06:59:22 CableCARD: tuner2 63 HALLC (auto:231MHz-1) access = subscribed 20180810-06:59:27 CableCARD: tuner2 63 HALLC (auto:231MHz-1) access = not-subscribed 20180810-06:59:49 Tuner: tuner2 rtp stream ended (stop request) 20180810-06:59:51 Tuner: tuner0 tuning 63 HALLC (auto:231MHz-1) 20180810-06:59:51 Tuner: tuner0 streaming rtp to 192.168.1.51:5002 20180810-06:59:51 CableCARD: tuner0 63 HALLC (auto:231MHz-1) access = subscribed 20180810-06:59:56 CableCARD: tuner0 63 HALLC (auto:231MHz-1) access = not-subscribed 20180810-07:00:19 Tuner: tuner0 rtp stream ended (stop request) 20180810-07:28:52 Tuner: tuner1 tuning 63 HALLC (auto:231MHz-1) 20180810-07:28:52 Tuner: tuner1 streaming rtp to 192.168.1.51:5003 20180810-07:28:52 CableCARD: tuner1 63 HALLC (auto:231MHz-1) access = subscribed 20180810-07:28:57 CableCARD: tuner1 63 HALLC (auto:231MHz-1) access = not-subscribed 20180810-07:29:20 Tuner: tuner1 rtp stream ended (stop request) 20180810-07:29:21 Tuner: tuner2 tuning 63 HALLC (auto:231MHz-1) 20180810-07:29:21 Tuner: tuner2 streaming rtp to 192.168.1.51:5001 20180810-07:29:21 CableCARD: tuner2 63 HALLC (auto:231MHz-1) access = subscribed 20180810-07:29:26 CableCARD: tuner2 63 HALLC (auto:231MHz-1) access = not-subscribed 20180810-07:29:49 Tuner: tuner2 rtp stream ended (stop request) 20180810-07:29:50 Tuner: tuner0 tuning 63 HALLC (auto:231MHz-1) 20180810-07:29:50 Tuner: tuner0 streaming rtp to 192.168.1.51:5002 20180810-07:29:50 CableCARD: tuner0 63 HALLC (auto:231MHz-1) access = subscribed 20180810-07:29:55 CableCARD: tuner0 63 HALLC (auto:231MHz-1) access = not-subscribed 20180810-07:30:18 Tuner: tuner0 rtp stream ended (stop request) 20180810-11:29:50 Tuner: tuner1 tuning 4 WIVB (auto:177MHz-123) 20180810-11:29:50 Tuner: tuner1 streaming rtp to 192.168.1.51:5003 20180810-11:29:50 CableCARD: tuner1 4 WIVB (auto:177MHz-123) access = subscribed 20180810-11:29:55 CableCARD: tuner1 4 WIVB (auto:177MHz-123) access = not-subscribed 20180810-11:30:20 Tuner: tuner1 rtp stream ended (stop request) 20180810-11:30:23 Tuner: tuner2 tuning 4 WIVB (auto:177MHz-123) 20180810-11:30:23 Tuner: tuner2 streaming rtp to 192.168.1.51:5001 20180810-11:30:23 CableCARD: tuner2 4 WIVB (auto:177MHz-123) access = subscribed 20180810-11:30:28 CableCARD: tuner2 4 WIVB (auto:177MHz-123) access = not-subscribed 20180810-11:30:51 Tuner: tuner2 rtp stream ended (stop request) 20180810-11:31:00 Tuner: tuner0 tuning 4 WIVB (auto:177MHz-123) 20180810-11:31:00 Tuner: tuner0 streaming rtp to 192.168.1.51:5002 20180810-11:31:00 CableCARD: tuner0 4 WIVB (auto:177MHz-123) access = subscribed 20180810-11:31:05 CableCARD: tuner0 4 WIVB (auto:177MHz-123) access = not-subscribed 20180810-11:31:28 Tuner: tuner0 rtp stream ended (stop request) 20180810-11:31:45 Tuner: tuner1 tuning 4 WIVB (auto:177MHz-123) 20180810-11:31:45 Tuner: tuner1 streaming rtp to 192.168.1.51:5003 20180810-11:31:45 CableCARD: tuner1 4 WIVB (auto:177MHz-123) access = subscribed 20180810-11:31:50 CableCARD: tuner1 4 WIVB (auto:177MHz-123) access = not-subscribed 20180810-11:32:14 Tuner: tuner1 rtp stream ended (stop request) 20180810-11:32:29 Tuner: tuner2 tuning 4 WIVB (auto:177MHz-123) 20180810-11:32:29 Tuner: tuner2 streaming rtp to 192.168.1.51:5001 20180810-11:32:29 CableCARD: tuner2 4 WIVB (auto:177MHz-123) access = subscribed 20180810-11:32:34 CableCARD: tuner2 4 WIVB (auto:177MHz-123) access = not-subscribed 20180810-11:32:57 Tuner: tuner2 rtp stream ended (stop request) 20180810-11:33:07 Tuner: tuner0 tuning 4 WIVB (auto:177MHz-123) 20180810-11:33:07 Tuner: tuner0 streaming rtp to 192.168.1.51:5002 20180810-11:33:07 CableCARD: tuner0 4 WIVB (auto:177MHz-123) access = subscribed 20180810-11:33:12 CableCARD: tuner0 4 WIVB (auto:177MHz-123) access = not-subscribed 20180810-11:33:35 Tuner: tuner0 rtp stream ended (stop request) 20180810-14:49:53 Tuner: tuner2 tuning 37 TVLAND (auto:153MHz-4) 20180810-14:49:53 Tuner: tuner2 streaming rtp to 192.168.1.51:5001 20180810-14:49:54 CableCARD: tuner2 37 TVLAND (auto:153MHz-4) access = subscribed 20180810-14:49:59 CableCARD: tuner2 37 TVLAND (auto:153MHz-4) access = not-subscribed 20180810-14:50:21 Tuner: tuner2 rtp stream ended (stop request) 20180810-14:50:22 Tuner: tuner0 tuning 37 TVLAND (auto:153MHz-4) 20180810-14:50:22 Tuner: tuner0 streaming rtp to 192.168.1.51:5001 20180810-14:50:23 CableCARD: tuner0 37 TVLAND (auto:153MHz-4) access = subscribed 20180810-14:50:28 CableCARD: tuner0 37 TVLAND (auto:153MHz-4) access = not-subscribed 20180810-14:50:50 Tuner: tuner0 rtp stream ended (stop request) 20180810-14:50:52 Tuner: tuner1 tuning 37 TVLAND (auto:153MHz-4) 20180810-14:50:52 Tuner: tuner1 streaming rtp to 192.168.1.51:5001 20180810-14:50:52 CableCARD: tuner1 37 TVLAND (auto:153MHz-4) access = subscribed 20180810-14:50:57 CableCARD: tuner1 37 TVLAND (auto:153MHz-4) access = not-subscribed 20180810-14:51:19 Tuner: tuner1 rtp stream ended (stop request) 20180810-14:58:53 Tuner: tuner1 tuning 5 WBBZ (auto:195MHz-105) 20180810-14:58:53 Tuner: tuner1 streaming rtp to 192.168.1.51:5001 20180810-14:58:53 CableCARD: tuner1 5 WBBZ (auto:195MHz-105) access = subscribed 20180810-14:58:58 CableCARD: tuner1 5 WBBZ (auto:195MHz-105) access = not-subscribed 20180810-14:59:20 Tuner: tuner1 rtp stream ended (stop request) 20180810-14:59:22 Tuner: tuner2 tuning 5 WBBZ (auto:195MHz-105) 20180810-14:59:22 Tuner: tuner2 streaming rtp to 192.168.1.51:5001 20180810-14:59:23 CableCARD: tuner2 5 WBBZ (auto:195MHz-105) access = subscribed 20180810-14:59:28 CableCARD: tuner2 5 WBBZ (auto:195MHz-105) access = not-subscribed 20180810-14:59:50 Tuner: tuner2 rtp stream ended (stop request) 20180810-14:59:51 Tuner: tuner0 tuning 5 WBBZ (auto:195MHz-105) 20180810-14:59:51 Tuner: tuner0 streaming rtp to 192.168.1.51:5001 20180810-14:59:52 CableCARD: tuner0 5 WBBZ (auto:195MHz-105) access = subscribed 20180810-14:59:57 CableCARD: tuner0 5 WBBZ (auto:195MHz-105) access = not-subscribed 20180810-15:00:19 Tuner: tuner0 rtp stream ended (stop request) 20180810-15:58:53 CableCARD: vchannel 461 unknown (not found) 20180810-15:58:53 CableCARD: vchannel 461 unknown (not found) 20180810-15:58:53 CableCARD: vchannel 461 unknown (not found) 20180810-15:59:09 CableCARD: vchannel 461 unknown (not found) 20180810-15:59:09 CableCARD: vchannel 461 unknown (not found) 20180810-15:59:09 CableCARD: vchannel 461 unknown (not found) 20180810-15:59:25 CableCARD: vchannel 461 unknown (not found) 20180810-15:59:25 CableCARD: vchannel 461 unknown (not found) 20180810-15:59:25 CableCARD: vchannel 461 unknown (not found)
-Robert

signcarver
Expert
Posts: 7490
Joined: Wed Jan 24, 2007 1:04 am

Re: HDHomeRun Prime stopped recording

Postby signcarver » Fri Aug 10, 2018 11:14 am

You will most likely need to call to get the TA authorized (may just need a reboot) as it can't be (in a) disabled (state)... generally I concern myself with the 1st two pages (select first page and click next) as well as the 2 rf statistics pages (these usually offer better signal information than the previous page as well as retrans, but your issue is generally before those do any good, since it states disabled). After those check out I tend to dig deeper.

Also from the cablecard check the CA and CP screens

The subscribed/not subscribed may point to a staging issue of the card, the not founds point to not being able to use the TA properly and/or a bad guide number.

rdege
Posts: 3
Joined: Mon Jun 02, 2014 8:23 am

Re: HDHomeRun Prime stopped recording

Postby rdege » Fri Aug 10, 2018 11:28 am

Thank you for the info. I'll call Spectrum later today and see what they can do to reset the unit.

Dimitri1177
Posts: 1
Joined: Tue Jul 03, 2018 4:45 pm

Re: HDHomeRun Prime stopped recording

Postby Dimitri1177 » Sat Oct 13, 2018 1:43 pm

Robert, how are you getting RTP addresses from your Prime? I thought it only supported HTTP streams?

rpcameron
Posts: 624
Joined: Fri Mar 25, 2016 9:55 am

Re: HDHomeRun Prime stopped recording

Postby rpcameron » Sat Oct 13, 2018 1:56 pm

Robert, how are you getting RTP addresses from your Prime? I thought it only supported HTTP streams?
Depends on the software. SD tuners can stream via RTP and UDP in addition to HTTP.


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