Search found 519 matches

by nickk
Tue May 04, 2021 1:35 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: 20210429b issues - leerandall
Replies: 6
Views: 332

Re: 20210429b issues

leerandall wrote: Tue May 04, 2021 1:11 pm Video is still freezing with audio continuing on my Shield Pro 2017 with app version 20210503/ UI version 20210429b.
In what situation (or what steps should we be trying to reproduce the problem)?

AC3 passthrough enabled or disabled?

Nick
by nickk
Tue May 04, 2021 12:30 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Issues since 20200907 Firmware upgrade - BenjyvC
Replies: 1
Views: 257

Re: Issues since 20200907 Firmware upgrade - BenjyvC

Hi,

I split your post to a new thread because you responded to a old thread referencing firmware that is no longer current.

Happy to help - which HDHomeRun model, what client device, and what specific issue are you experiencing?

Nick
by nickk
Tue May 04, 2021 10:29 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Playback freezing frequently.
Replies: 6
Views: 315

Re: Playback freezing frequently.

*.hdhomerun.com <- used for APIs
*.silicondust.com <- only used if you enable "send diagnostic information"

Nick
by nickk
Tue May 04, 2021 10:27 am
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Freezing when 'mute' enabled, or other programs opened
Replies: 47
Views: 4031

Re: Freezing when 'mute' enabled, or other programs opened

Thanks for the capture.

I can't reproduce the problem you are describing exactly but I did notice an issue with subtitles on one sub-channel. Subtitles are automatically enabled when muted so it may be related.

We are investigating the subtitle issue now.

Nick
by nickk
Tue May 04, 2021 9:21 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Playback freezing frequently.
Replies: 6
Views: 315

Re: Playback freezing frequently.

The record engine running on your Windows machine seems to be having significant disk write performance issues. If writing to disk takes >10s video will stall.

Also seeing failed DNS queries - are you using DNS blocking?

Nick
by nickk
Mon May 03, 2021 1:58 pm
Forum: Downloads & Instructions
Topic: Changelog
Replies: 78
Views: 298154

Re: Changelog

HDHomeRun App - Android (20210503)
* Fix problem causing video to stall when seeking.
https://download.silicondust.com/hdhome ... ndroid.apk
by nickk
Mon May 03, 2021 1:19 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Sony Android TV and App 20210429 FF/RW problem
Replies: 7
Views: 532

Re: Sony Android TV and App 20210429 FF/RW problem

Problem found and fixed.

App update will be submitted to the app store for review today.

Nick
by nickk
Mon May 03, 2021 1:19 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Fast Forward Video issues on Nvidia Shield
Replies: 38
Views: 2390

Re: Fast Forward Video issues on Nvidia Shield

Problem found and fixed.

Also discovered out our "not AC3 passthrough" QA test setup had be configured for AC3 passthrough negating the test.

App update will be submitted to the app store for review today.

Nick
by nickk
Mon May 03, 2021 1:16 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Freezing when 'mute' enabled, or other programs opened
Replies: 47
Views: 4031

Re: Freezing when 'mute' enabled, or other programs opened

The capture file is a multi-program transport stream (MPTS) file which most players won't play. This is what we need to investigate the problem.

Nick
by nickk
Sun May 02, 2021 9:16 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: HDHomeRUN phone-home
Replies: 7
Views: 607

Re: HDHomeRUN phone-home

alexdok wrote: Sun May 02, 2021 8:01 pm When I visit my.hdhomerun.com (server on Internet) it knows Private IP address of my HDHomeRun device - that would indicate that your server also stores my Public IP address, because it'd need to cross-match this web browser access to my device data. Is that in/correct?
Right.
by nickk
Sun May 02, 2021 7:33 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: HDHomeRUN phone-home
Replies: 7
Views: 607

Re: HDHomeRUN phone-home

1. My understanding is that Australian EPG is derived dynamically, from DVB broadcast - SiliconDust doesn't t provide it, so, no need to retrieve it - is this in/correct? The HDHomeRun app and the Channels app use Gracenote guide data which includes 2 weeks of guide, more information about each sho...
by nickk
Sun May 02, 2021 2:30 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Sony Android TV and App 20210429 FF/RW problem
Replies: 7
Views: 532

Re: Sony Android TV and App 20210429 FF/RW problem

We have reproduced the problem and should hopefully have an answer on Monday.

Nick
by nickk
Sun May 02, 2021 6:58 am
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: HDHomeRUN phone-home
Replies: 7
Views: 607

Re: HDHomeRUN phone-home

alexdok wrote: Sat May 01, 2021 9:17 pm
nickk wrote: Sat May 01, 2021 5:17 pm tuner-api.hdhomerun.com is required for the HDHomeRun to work with the HDHomeRun apps.
So, no requirement to contact “tuner-api.hdhomerun.com” if I use 3rd-party applications, like Channels?
It is not required for third party apps that have their own guide data.
It is required for Channels.