Search found 515 matches

by nickk
Wed May 05, 2021 5:47 pm
Forum: ATSC 3.0 Forum
Topic: Suggestion for future ATSC 3.0 device
Replies: 2
Views: 258

Re: Suggestion for future ATSC 3.0 device

a) Optionally output as transport stream (.ts file) The HDHomeRun CONNECT 4K, HDHomeRun FLEX 4K, and HDHomeRun SCRIBE 4K support this today. b) Optionally change video format from H.265 to H.264 in real time c) Optionally downscale video to a maximum size (example 4K to 1080, so it can be watched o...
by nickk
Wed May 05, 2021 10:19 am
Forum: Downloads & Instructions
Topic: Changelog
Replies: 77
Views: 297876

Re: Changelog

HDHomeRun App - Win10 / XBox One (20210505)
* Fix rare media failed error.
* Fix possible video stall or app crash with DVB subtitle rendering.
* Improved backward compatibility for audio output devices.
by nickk
Tue May 04, 2021 9:26 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: 20210429b issues - leewcraft
Replies: 1
Views: 272

Re: 20210429b issues - leewcraft

Split off to a new thread.

Can you please turn on "send diagnostic information" from the settings menu in the HDHomeRun app on your FireTV device, reproduce the problem, then reply back with the Device ID of your HDHomeRun.

Nick
by nickk
Tue May 04, 2021 7:37 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: 20210429b issues - ctbarker32
Replies: 2
Views: 252

Re: 20210429b issues - ctbarker32

Split to a new thread so it doesn't get lost.

AC3 passthrough enabled or disabled?

We will set up a test to see if we can reproduce.

Nick
by nickk
Tue May 04, 2021 6:26 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: 20210429b issues - leerandall
Replies: 6
Views: 313

Re: 20210429b issues - leerandall

Yes, I have done the force-stop/clear cache/clear data of the app as one of my debugging steps. I've tried that multiple times. It does no good. The reboot is needed to get it to stop the video from freezing shortly after re-starting the app. I think the next thing I'm going to try, when I get a ch...
by nickk
Tue May 04, 2021 5:41 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: 20210429b issues - leerandall
Replies: 6
Views: 313

Re: 20210429b issues - leerandall

Rebooting the Shield (without touching anything else) restores normal operation? If that is the case the first test I would do... when you next find things in this situation do a force stop of the HDHomeRun app then launch the app again... see if things work or if the Shield still needs a reboot. To...
by nickk
Tue May 04, 2021 5:24 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Streamer?
Replies: 9
Views: 466

Re: Streamer?

Chromecast isn't useful... you need Android TV. With that said Jedi71's suggestion is good - Google's new "Chromecast with Google TV" is actually a Android TV dongle, just with a confusing name. Everything else with Chromecast in the name isn't Android and won't be useful. You have to buy the Ethern...
by nickk
Tue May 04, 2021 5:13 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: 20210429b issues - leerandall
Replies: 6
Views: 313

Re: 20210429b issues - leerandall

Split to a new thread.
by nickk
Tue May 04, 2021 1:36 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Freezing when 'mute' enabled, or other programs opened
Replies: 47
Views: 3933

Re: Freezing when 'mute' enabled, or other programs opened

Subtitle issue found and fixed.

If it doesn't make the release window today it will be released tomorrow.

Nick
by nickk
Tue May 04, 2021 1:35 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: 20210429b issues - leerandall
Replies: 6
Views: 313

Re: 20210429b issues

leerandall wrote: Tue May 04, 2021 1:11 pm Video is still freezing with audio continuing on my Shield Pro 2017 with app version 20210503/ UI version 20210429b.
In what situation (or what steps should we be trying to reproduce the problem)?

AC3 passthrough enabled or disabled?

Nick
by nickk
Tue May 04, 2021 12:30 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Issues since 20200907 Firmware upgrade - BenjyvC
Replies: 1
Views: 250

Re: Issues since 20200907 Firmware upgrade - BenjyvC

Hi,

I split your post to a new thread because you responded to a old thread referencing firmware that is no longer current.

Happy to help - which HDHomeRun model, what client device, and what specific issue are you experiencing?

Nick
by nickk
Tue May 04, 2021 10:29 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Playback freezing frequently.
Replies: 6
Views: 297

Re: Playback freezing frequently.

*.hdhomerun.com <- used for APIs
*.silicondust.com <- only used if you enable "send diagnostic information"

Nick
by nickk
Tue May 04, 2021 10:27 am
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Freezing when 'mute' enabled, or other programs opened
Replies: 47
Views: 3933

Re: Freezing when 'mute' enabled, or other programs opened

Thanks for the capture.

I can't reproduce the problem you are describing exactly but I did notice an issue with subtitles on one sub-channel. Subtitles are automatically enabled when muted so it may be related.

We are investigating the subtitle issue now.

Nick
by nickk
Tue May 04, 2021 9:21 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Playback freezing frequently.
Replies: 6
Views: 297

Re: Playback freezing frequently.

The record engine running on your Windows machine seems to be having significant disk write performance issues. If writing to disk takes >10s video will stall.

Also seeing failed DNS queries - are you using DNS blocking?

Nick