When do you see this error (what actions led up to it)?

Improvements to subtitle support, including adding support for Australian subtitles.

We are fixing...

Very odd. Obviously they have internet access because the app update installed.

Are you running any special security software that could be interfering?

What iOS version?

A new Android / Fire release (20260713) has been submitted to the Amazon and Google app stores. It will take a day or so to come through.

Haupman wrote: Sun Jul 12, 2026 6:47 pm This new version broke ATSC 3.0 channels on the Shield. When tuning to a channel, it does not tune and the app crashes back to Shield home screen.

They work fine on Android devices.

Problem reproduced on Shield. I will have an answer tomorrow.

patnick44 wrote: Sun Jul 12, 2026 11:49 am I have uninstalled several times and reinstalled with no luck with Google Streamer
Still some channels blank screen, or shows audio only.. I can view in Plex but no
way to play recordings.

viewtopic.php?t=80655

That is clearly an issue, agreed.

Two things to try first...
1) Download and install the latest drivers from the AMD/Intel/Nvidia website for the GPU in your laptop. These pages are GPU accelerated so the drivers are important.
2) Try launching the Edge browser and make sure Edge is working. Check ...

https://forum.silicondust.com/forum/viewtopic.php?t=80655

If uninstalling and reinstalling fixed the problem... what actually happened is by uninstalling it wiped your configuration and when you reinstalled the configuration defaulted back to "Unconfigured" for the Speaker Configuration. This ...

viewtopic.php?t=80655

Apple TV app release 20260710 is out - that fixes the issue.

We have confirmed an issue with playing some channels on some player devices with the HDHomeRun app releases 20260707/20260708 (the date code varies by player platform).

The issue has been fixed in HDHomeRun app release 20260710.

Windows, Mac, Fire TV (Amazon App store), and Apple TV - make sure ...

Tested both Guide and Live-slice on Windows... what platform are you using and what remote?

There is an issue with the last app release. The problem has been fixed and a new release has been submitted - it should be available in the next day or so. If you want to get it now it is available to test group members: https://play.google.com/apps/testing/co ... ndust.view

Checking, you have the Android app running on the HiSense TV and you have a sound bar connected via HDMI ARC?

We have a number of HiSense TVs... I will try to set up a similar test here on Monday.

Most likely the game is in 5.1 surround sound and you are hitting the odd commercial that is stereo only. That app release has problems when it has to upconvert stereo to 5.1.
The good news is that the recording is fine.
The problem has been fixed and submitted to Google. It should be out in the ...