Search found 721 matches

by jasonl
Mon Sep 09, 2019 2:15 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: No HDHomeRun detected.
Replies: 33
Views: 2336

Re: No HDHomeRun detected.

I just don't trust Windows advanced networking that much. It's one of those "80% of the time, it works every time" situations. If it works fine, great, if not, no matter how much you fight it it's probably never going to work right and you're better off finding another way to do things. Just running...
by jasonl
Mon Sep 09, 2019 2:06 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Where can I find Signal Strength?
Replies: 5
Views: 765

Re: Where can I find Signal Strength?

Dozens of stations across AL, eastern TN, northern GA, SC, NC, and VA changed frequencies on Friday as part of the TV repack. If you are in one of these areas that's probably what it was.
by jasonl
Mon Sep 09, 2019 1:54 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: No HDHomeRun detected.
Replies: 33
Views: 2336

Re: No HDHomeRun detected.

Your HDHomeRun DVR is not on your DVR account, which is why your DVR isn't working. One thing you might want to consider is replacing the USB wifi adapter on the PC and Windows network bridging with a proper, standalone wireless bridge. You wire the PC and HDHomeRun to it, and it connects wirelessly...
by jasonl
Mon Sep 09, 2019 1:34 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: When will DRM recording be available???
Replies: 53
Views: 6540

Re: When will DRM recording be available???

That's not even remotely close to what Ned said.
by jasonl
Mon Sep 09, 2019 1:28 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: URIs for SD HDHR services
Replies: 6
Views: 796

Re: URIs for SD HDHR services

We don't block API or guide data access from Europe so you shouldn't see any issues with that. We have a lot of customers in Europe and blocking them wouldn't go over well :lol:. We don't do much filtering in general, and what we do have is mostly focused on blocking forum access to countries where ...
by jasonl
Mon Sep 09, 2019 1:16 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Apple TV Setup
Replies: 12
Views: 1185

Re: Apple TV Setup

I believe InstaTV will work on Apple TV and access the DVR.
by jasonl
Mon Sep 09, 2019 1:12 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: unable to play channel
Replies: 63
Views: 8390

Re: unable to play channel

Looks like the issue is still present. Logs passed on to the team for further investigation.
by jasonl
Mon Sep 09, 2019 1:06 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Bad software
Replies: 2
Views: 395

Re: Bad software

If you're using the old HDHomeRun Dual you must run a channel scan in the Windows software before it will work in the app on any platform.
by jasonl
Mon Sep 09, 2019 1:05 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Not recording - paulrohwer
Replies: 16
Views: 1455

Re: Not recording - paulrohwer

The game didn't record for me either, I have plenty of storage and internet was fine. There was a show that recorded prior to it too and today the Clemson game didn't record either when Internet was fine and I have over 2TB of free space. What could have been the issue? What's the device ID for you...
by jasonl
Mon Sep 09, 2019 1:05 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Not recording - paulrohwer
Replies: 16
Views: 1455

Re: Not recording - paulrohwer

dialitup wrote:
Fri Sep 06, 2019 3:26 am
Wow. Didn't think to check that. Thanks.

I guess that begs the question if a feature has been requested to provide notification through the app when this situation arises.
We do have this on our list of feature requests.
by jasonl
Mon Sep 09, 2019 12:55 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Channel changing issues - leop
Replies: 14
Views: 1299

Re: Channel changing issues - leop

We have not received any diagnostic data from your HDHomeRun, only from the app.
by jasonl
Mon Sep 09, 2019 12:44 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: iOS app: UK Audio Description and VoiceOver Access
Replies: 3
Views: 334

Re: iOS app: UK Audio Description and VoiceOver Access

If you can just make a short recording at the end of the show that would work, we only need a minute or two. Best way to get us the file is to upload it to a storage site like Dropbox, Google Drive, iCloud, or OneDrive and email a link to it to support (at) silicondust (dot) com. I'll bring up Voice...
by jasonl
Mon Sep 09, 2019 12:29 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Android 10 DRM broken
Replies: 12
Views: 1213

Re: Android 10 DRM broken

jco23 wrote:
Thu Sep 05, 2019 8:39 am
the app force closes for me after trying to open it. Google Pixel 3 on verizon, Android 10. on wifi home network. I sent feedback with log via the app.
Did you send the crash report to Google or Send diagnostic information inside the HDHomeRun app?
by jasonl
Mon Sep 09, 2019 12:24 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Channel scan not picking up new channels
Replies: 12
Views: 1257

Re: Channel scan not picking up new channels

Did you re-run the scan after they added the channels? VLC probably won't tell you anything useful. Most Cox areas DRM all channels, and even if you're one of the ones that doesn't, movie channels like HBO and Showtime would still be DRMed, and VLC won't work with DRM channels.
by jasonl
Mon Sep 09, 2019 12:14 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: new channels not showing up on my cable card devices
Replies: 8
Views: 575

Re: new channels not showing up on my cable card devices

Please enable the sending of diagnostic data, reboot the HDHomeRun, wait 2 minutes, and run a channel scan (see https://info.hdhomerun.com/info/trouble ... iagnostics) then reply back with the device ID for your HDHomeRun and we will check the logs.