Search found 722 matches

by jasonl
Wed Nov 13, 2019 12:44 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: 3 Amazon FireTV Issues
Replies: 12
Views: 1281

Re: 3 Amazon FireTV Issues

Email to support is fine, or upload to imgur or some other hosting site and use the bbcode sharing to post it here.
by jasonl
Wed Nov 13, 2019 11:45 am
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: dual tuner box, one tuner wasn't responding
Replies: 2
Views: 497

Re: dual tuner box, one tuner wasn't responding

Leave the sending of diagnostic data enabled and if it happens again let us know so we can check the logs for any issues.
by jasonl
Wed Nov 13, 2019 11:43 am
Forum: Guide Issues
Topic: Guide Correction - Columbus OH (Spectrum)
Replies: 7
Views: 865

Re: Guide Correction - Columbus OH (Spectrum)

They're waiting on Spectrum to confirm the correct listing. It's not uncommon for Spectrum issues to drag on for a while.
by jasonl
Wed Nov 13, 2019 11:38 am
Forum: Third Party Software
Topic: HomeRun Scribe Duo and Apple TV 4K
Replies: 5
Views: 708

Re: HomeRun Scribe Duo and Apple TV 4K

InstaTV should work.
by jasonl
Tue Nov 12, 2019 4:50 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: 3 Amazon FireTV Issues
Replies: 12
Views: 1281

Re: 3 Amazon FireTV Issues

Are you able to pause it with that on-screen and take a picture of it?
by jasonl
Tue Nov 12, 2019 4:49 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: TV show consistently not recording
Replies: 10
Views: 743

Re: TV show consistently not recording

It is an issue we've seen before but we have never been able to capture diagnostic data of it happening, because it doesn't happen consistently. It will run fine for months and then one day the part that monitors the recordings stops receiving notifications when new recordings are made. Without logs...
by jasonl
Tue Nov 12, 2019 4:46 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: DVR Recording Starts Late
Replies: 26
Views: 1757

Re: DVR Recording Starts Late

I don't have access to do that. It would have no impact on the issue anyway. We know exactly what was wrong here, your NAS's clock was running about 8 minutes slow per hour. Once that's fixed or you switch the DVR to a different device recordings will work normally.
by jasonl
Tue Nov 12, 2019 4:31 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Amazon Fire TV Devices Stuttering After Commerical!
Replies: 17
Views: 1823

Re: Amazon Fire TV Devices Stuttering After Commerical!

Does this happen on all channels, only the broadcast channels, or only NBC?

Do you have any other cable devices in the home? If so, how do they look at those same points in the broadcast?
by jasonl
Tue Nov 12, 2019 2:18 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Windows 7 Viewer no video and no sound
Replies: 39
Views: 2771

Re: Windows 7 Viewer no video and no sound

bruiserker wrote:
Tue Nov 12, 2019 1:47 pm
I would at least try using Media Center, just to verify that it's not a VLC or View problem. Bonus is that if Media Center works, you can record DRM channels, as well as having grid guide.
DRM is irrelevant, this is a over the air device:
Dustin wrote:
Fri Oct 25, 2019 6:18 am
OK My box is an HDHR3-DT
by jasonl
Tue Nov 12, 2019 2:14 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: DVR Recording Starts Late
Replies: 26
Views: 1757

Re: DVR Recording Starts Late

So it's not actually recording to a network share, it's recording to a local folder that also happens to be shared? Recording to a share would imply that you have the DVR running on one device but the drive physically attached to something different. You should be able to remove the DVR from it by d...
by jasonl
Tue Nov 12, 2019 2:11 pm
Forum: Guide Issues
Topic: W28DB Virtual Channels Changed from 28.x to 31.x
Replies: 4
Views: 401

Re: W28DB Virtual Channels Changed from 28.x to 31.x

The listings have been updated.
by jasonl
Tue Nov 12, 2019 2:08 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: seattle area OTA
Replies: 4
Views: 463

Re: seattle area OTA

Seems like it should come in better than it does. It's just coming in with very low signal quality on that channel. What kind of antenna are you using and what direction is it pointed? KIRO and most of the other stations coming in at lower quality are on Queen Anne Hill which is WSW of you, while th...
by jasonl
Tue Nov 12, 2019 1:50 pm
Forum: Guide Issues
Topic: W28DB Virtual Channels Changed from 28.x to 31.x
Replies: 4
Views: 401

Re: W28DB Virtual Channels Changed from 28.x to 31.x

I would need a device ID that has run a scan and picked up the change in order to update the listings.
by jasonl
Tue Nov 12, 2019 12:14 pm
Forum: Guide Issues
Topic: HGTV Love It Or List IT - no season/episode #
Replies: 2
Views: 469

Re: HGTV Love It Or List IT - no season/episode #

They responded back that they are still waiting on HGTV to provide episode data for the new season.
by jasonl
Tue Nov 12, 2019 12:07 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: seattle area OTA
Replies: 4
Views: 463

Re: seattle area OTA

Please enable the sending of diagnostic data on your HDHomeRun and run a channel scan (see https://info.hdhomerun.com/info/trouble ... iagnostics) then reply back with the device ID for your HDHomeRun and we will check the logs. Also, what zip code are you in?