On Windows, captions only come on automatically if the volume is muted.

OK, I've relayed that to the development team to investigate further.

IPv4 only, but they're perfectly happy running on a dual-stack network. I've been running dual-stack at home for over 8 years.

When the scan runs, it waits up to 10 seconds for the tuner to get a lock. If it doesn't lock in that time, it marks it as no signal and moves on to the next. Normally when there's a good signal it should lock in less than 1 second, so if it hasn't locked after 10 seconds it's never going to. For so...

I don't have scan logs for 1314B92C, can you run the scan on that one?

Yeah that looks pretty messed up. Does that stick have an option for changing the color output format between RGB and YCbCr? If so, try switching to the other one and see if it helps. Otherwise I guess reach out to Amazon and see if they have any suggestions.

I have opened a case with the guide provider asking if they can switch back to the previous behavior.

The channel scan results are very odd. They don't look anything like what broadcast signals are supposed to look like. Do you just have the antenna connected directly to the HDHomeRun or is there something else in between?

Yeah I wouldn't use either of those antennas if someone gave me them for free. Also Antop can get stuffed for advertising 8K support.

You can email it to support at silicondust dot com.

Please enable the sending of diagnostic data on your HDHomeRun, run a channel scan, enable the sending of diagnostic data in the HDHomeRun app on the Fire TV (see https://info.hdhomerun.com/info/troubleshooting:diagnostics), then watch live TV for at least 10 minutes. Reply back with the device ID f...

Please open the HDHomeRun app, go into the gear menu, enable Send diagnostic information, quit and reopen the app, and watch something for 5 minutes. Reply back with the device ID for your HDHomeRun and we will check the logs.

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In case I haven't mentioned it recently, Microsoft is the absolute worst.

Please enable the sending of diagnostic data and run a channel scan (see https://info.hdhomerun.com/info/troubleshooting:diagnostics) then reply back with the device ID for your HDHomeRun and we will check the logs to see what is happening. There are no LEDs on the front of the HDHomeRun CONNECT Duo...

It's not a strength issue, it's a quality issue. Strength needs to be between -12dBmV and +12dBmV, and on that particular channel you're at about -6dBmV, so it's completely fine. You have perfect signal quality up to 459MHz, then it kind of goes up and down a bit but still acceptable up to 717MHz wh...