Search found 716 matches

by jasonl
Sun Dec 08, 2019 4:03 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Win 10 closed captions
Replies: 2
Views: 135

Re: Win 10 closed captions

On Windows, captions only come on automatically if the volume is muted.
by jasonl
Sun Dec 08, 2019 3:50 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: TV show consistently not recording
Replies: 12
Views: 959

Re: TV show consistently not recording

OK, I've relayed that to the development team to investigate further.
by jasonl
Sun Dec 08, 2019 3:40 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: IPv6 support, HDHR4-2US and HDHR3-CC?
Replies: 1
Views: 104

Re: IPv6 support, HDHR4-2US and HDHR3-CC?

IPv4 only, but they're perfectly happy running on a dual-stack network. I've been running dual-stack at home for over 8 years.
by jasonl
Sun Dec 08, 2019 3:35 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: some channels missing
Replies: 20
Views: 1627

Re: some channels missing

When the scan runs, it waits up to 10 seconds for the tuner to get a lock. If it doesn't lock in that time, it marks it as no signal and moves on to the next. Normally when there's a good signal it should lock in less than 1 second, so if it hasn't locked after 10 seconds it's never going to. For so...
by jasonl
Sun Dec 08, 2019 3:09 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: problems with tuning
Replies: 7
Views: 408

Re: problems with tuning

I don't have scan logs for 1314B92C, can you run the scan on that one?
by jasonl
Sun Dec 08, 2019 3:07 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Is my 4K Fire TV stick dead?
Replies: 2
Views: 158

Re: Is my 4K Fire TV stick dead?

Yeah that looks pretty messed up. Does that stick have an option for changing the color output format between RGB and YCbCr? If so, try switching to the other one and see if it helps. Otherwise I guess reach out to Amazon and see if they have any suggestions.
by jasonl
Sun Dec 08, 2019 3:00 pm
Forum: Guide Issues
Topic: Svengoolie... again
Replies: 1
Views: 82

Re: Svengoolie... again

I have opened a case with the guide provider asking if they can switch back to the previous behavior.
by jasonl
Thu Dec 05, 2019 5:43 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Cannot pick up channels with this box
Replies: 7
Views: 425

Re: Cannot pick up channels with this box

The channel scan results are very odd. They don't look anything like what broadcast signals are supposed to look like. Do you just have the antenna connected directly to the HDHomeRun or is there something else in between?
by jasonl
Thu Dec 05, 2019 5:37 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: North & South: Best way to get reception with HDHomerun
Replies: 5
Views: 392

Re: North & South: Best way to get reception with HDHomerun

Yeah I wouldn't use either of those antennas if someone gave me them for free. Also Antop can get stuffed for advertising 8K support.
by jasonl
Thu Dec 05, 2019 2:40 pm
Forum: New UI
Topic: Windows 10: built 1909: HDHomeRun Launches to a Black Screen
Replies: 16
Views: 718

Re: Windows 10: built 1909: HDHomeRun Launches to a Black Screen

You can email it to support at silicondust dot com.
by jasonl
Thu Dec 05, 2019 2:33 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Fire Stick 4k - lbedard@verizon.net
Replies: 1
Views: 130

Re: Fire Stick 4k - lbedard@verizon.net

Please enable the sending of diagnostic data on your HDHomeRun, run a channel scan, enable the sending of diagnostic data in the HDHomeRun app on the Fire TV (see https://info.hdhomerun.com/info/troubleshooting:diagnostics), then watch live TV for at least 10 minutes. Reply back with the device ID f...
by jasonl
Thu Dec 05, 2019 2:31 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: No video but audio works Android
Replies: 4
Views: 237

Re: No video but audio works Android

Please open the HDHomeRun app, go into the gear menu, enable Send diagnostic information, quit and reopen the app, and watch something for 5 minutes. Reply back with the device ID for your HDHomeRun and we will check the logs.
by jasonl
Thu Dec 05, 2019 1:01 pm
Forum: New UI
Topic: Windows 10: built 1909: HDHomeRun Launches to a Black Screen
Replies: 16
Views: 718

Re: Windows 10: built 1909: HDHomeRun Launches to a Black Screen

(╯°□°)╯︵ ┻━┻
In case I haven't mentioned it recently, Microsoft is the absolute worst.
by jasonl
Thu Dec 05, 2019 12:56 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Cannot pick up channels with this box
Replies: 7
Views: 425

Re: Cannot pick up channels with this box

Please enable the sending of diagnostic data and run a channel scan (see https://info.hdhomerun.com/info/troubleshooting:diagnostics) then reply back with the device ID for your HDHomeRun and we will check the logs to see what is happening. There are no LEDs on the front of the HDHomeRun CONNECT Duo...
by jasonl
Thu Dec 05, 2019 12:55 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: problems with tuning
Replies: 7
Views: 408

Re: problems with tuning

It's not a strength issue, it's a quality issue. Strength needs to be between -12dBmV and +12dBmV, and on that particular channel you're at about -6dBmV, so it's completely fine. You have perfect signal quality up to 459MHz, then it kind of goes up and down a bit but still acceptable up to 717MHz wh...