The HDHomeRun app for Windows 7/8 is no longer maintained. It should still work for most situations, but it will lack features and bug fixes that the newer Windows 10-based app has. There are two things you can do if you can't update to Windows 10: If you install the 32-bit version of VLC, then the ...

Please open a support ticket. We'll likely want a sample of some kind to give to the developers.

So is HDHR not going to work during an internet outage? I haven't tested that, but that kind of worries me considering that cable TV does not need internet service to function. Sure, guide updates are important, but considering the channels are local content -- is that really the right approach? Th...

It might be possible to do something with the DVR API: https://info.hdhomerun.com/info/dvr_api

Can I get you to shoot us a ticket for this on http://www.silicondust.com/support/trouble-ticket/ ? I tested just now with a just-opened MiBox S and updated to Android 9, but MPEG2 channels seem fine. There might be another factor at play to cause the issue.

How is your home network set up? Is everything using one router, or are there multiple routers, network switches, access points, mesh network nodes, etc? Is there any VPN software running?

PRIME not working on the Roku is a known issue and limitation of the Roku video player, but it should work on iOS. Is the iOS device on the same local network, not on any guest network or VPN?

Ok, thanks for that, I was afraid that was the answer. I believe my situation is somewhat unique with having so many sources of the same material, I guess I will have to find another product with more flexibility. The HDHomeRun tuner itself can manually tune to specific frequencies, regardless of v...

These might be something unrelated to the issue I mentioned before. Or rather, it sounds like there might be multiple issues being covered in this one post thread. Those having Fire TV stick crashes, please send us an e-mail to support@silicondust.com so that we make sure we're getting everyone's di...

I almost wonder if we could get away with showing some kind of progress bar in the square, but only if it wouldn't be too visually overloaded (I'm not much of a graphics person). Maybe along the bottom edge, like how the episode-list view shows progress of a recorded show?

Perhaps leads me to believe the hdhomerun is not generating a proper video stream that the codec and decoder in a fire tv can handle The problem is that the HDHomeRun doesn't generate the video stream, it just relays whatever data is sent from the cable TV provider. That makes problems like this ve...

Same issue. Hardwired gigabit Win 10 Ent HD HomeRun Prime Only HBO affected. iPhone and Android App unaffected. Xbox One Unaffected Go into the setting menu of the Windows 10 app and enable "send diagnostic information", try a protected channel to reproduce the problem, then reply back with the dev...

I haven't been able to replicate the crash behavior when deleting from the Xbox One app, but I'll try using it a lot tomorrow (Sunday, technically today, why am I still awake? haha) and see if using it more often helps me trigger the right conditions.

There is a Windows DVR that is active on the same DVR account, but the version number is up-to-date. Can you fill out a support ticket at https://www.silicondust.com/support/trouble-ticket/ and we'll make sure to get all the logging and such for the developers to look at.

If I recall correctly, there's some bug with Live Channels where the "Network tuner" source does't always show, but it's a bug that Google has to fix. Our own HDHomeRun source for Live Channels does work.