New beta release with full tracking of user selection regardless of channel state or if you run a new scan:
viewtopic.php?f=126&t=20613

Nick

HDHomeRun UI (20190715) * Official release of the new UI to all Windows 10, Mac, Android, and iOS customers. HDHomeRun App - Mac (20190715beta1) * Fix problem where video would stall if the channel was changed while paused. HDHomeRun RECORD (20190715beta1) * Report total disk space in discover.json...

If you have a tuning adapter plugged in the HDHomeRun will always use the tuning adapter to tune the channel for watching/recording.

Nick

We reproduced the problem here on one of our devices... we are investigating.

There are better Android devices out there for media use. The top is the Nvidia Shield - great picture quality and they stay up to date with the latest Anddroid releases (I use a Shield at home).

BTW - I figured out an approach that won't lose configuration when running a user-initiated scan... will run it through QA on Monday.

Nick

Please use the latest Windows or Mac Beta installer to upgrade your PRIME to the latest beta firmware release:
viewtopic.php?f=126&t=20613

Nick

HDHomeRun Firmware (20190712beta1)
* HDHR3-CC: Fix problem where channel could self enable after being disabled by the user.

It looks like you are seeing two problems...

First, it is losing the disabled state - problem found and fixed.
Second, your unit is intermittently failing to lock on that channel - I will dig into the logs further on Monday.

Nick

Double checking, which exact model of Fire TV do you have?

Nick

If we can get a test capture or recording that reproduces the problem we can put it on our test system here and stream it to a FireTV 4k. I also have a request in to re-test the FireTV 4k in AC3 passthrough mode with our existing audio-change test streams. Once we can reproduce the problem we will k...

Hi, If you are using audio over HDMI and you turn off AC3 passthrough you should still get 5.1 audio. The HDHomeRun app auto-switches between stereo and 5.1 audio as needed. If you have a recording that reproduces the problem please upload it to something like Dropbox or Google Drive and PM me the l...

[removed - replied to old post]

7/5 * Account information screen under Settings. New devices are auto-added to the account. Not-found devices can be removed from the account. * Support creating tasks without DVR access so you can track favorite shows (DVR access is required for the task to record). SCRIBE and SERVIO automatically ...

The HDHR3-CC uses a CPU made by Ubicom. Ubicom was bought by Qualcomm and Qualcomm discontinued all products made by Ubicom.

Can you please turn on "send diagnostic information" - either from HDHomeRun Setup on Windows, Advanced tab, or on the device itself via http://my.hdhomerun.com/

Nick