I forced your account over to Pacific. Please reboot the HDHomeRun so it picks up the new channel lineup.

Nick

Ok, you are in Central which means the Eastern lineup.

The channel authorization and the guide is set to Eastern.

Guide - if you compare the guide from HDHomeRun Setup with http://zap2it.com/ set to your zipcode do they match?

Nick

What is the Device ID of your HDHomeRun?

Nick

@nickk we’re you able to look into A&E as well ? I’m still seeing the same issue, PT guide with ET feeds. Thanks

This will need some more investigation - lets continue in your first thread here: viewtopic.php?f=129&t=70225

We haven't heard back so I switched the guide for Eastern/Central time zone customers to Eastern for DSC, TLC, and APL so the guide is correct in HDHomeRun apps. The app will show the new guide when relaunched. The DVR will pick up the change in the next 2 hours. For Pacific time zone customers I ch...

The symptom could suggest a problem with the rate adaption in the Channels app.

Nick

Discovery, TLC, and Animal Planet have flipped to Eastern feeds. The new Eastern feeds were meant to show up on new channel IDs for testing, not replace the live Pacific IDs.

We have multiple tickets filed and people investigating.

Nick

We have a long standing request in to add additional time zone variants of some channels. The channel variants should have been added with new channel IDs so we could test and map appropriately. Instead the Pacific feeds for these 3 channels are suddenly Eastern time zone. We are waiting to hear bac...

This specific glitch looks to be the upstream encoder messing up. The encoding out of our system looks to be right but it is encoding the video it is given. I will file a ticket with the upstream provider.

The Stage 2 work is completely bypassing the upstream encoders.

Nick

Unfortunately, I did the same thing but I am not asking you to reinstate the preview. In my mind this glitch makes your product unacceptable for me. I believe the instructions say you can cancel at any time and continue until the end of the current subscription period. Why is cancelling a trial any...

Odd - I am not seeing a problem with A&E timezones here.

Will investigate further.

Nick

DVR should now be working.

Nick

Problem found and fixed - they should be back when your HDHomeRun next resyncs.

Nick

The change wasn't scheduled to go live yet - I have a support ticket in with our upstream provider.

It looks like you canceled the trial, then resubscribed which doesn't restart the trial.

I reset things - you should be good now.

Nick