Search found 331 matches

by nickk
Sat Jul 13, 2019 8:04 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Fire TV 4K HDHomeRun app issues
Replies: 15
Views: 3271

Re: Fire TV 4K HDHomeRun app issues

We reproduced the problem here on one of our devices... we are investigating.

There are better Android devices out there for media use. The top is the Nvidia Shield - great picture quality and they stay up to date with the latest Anddroid releases (I use a Shield at home).
by nickk
Fri Jul 12, 2019 8:43 pm
Forum: New UI
Topic: New UI and mouse scroll wheel
Replies: 20
Views: 1743

Re: New UI and mouse scroll wheel

Hi,

Moving the scroll wheel was not intended to skip forward/back 10 minutes in recordings.

It might make sense to attach some form of ff/rw to the scroll wheel but that is something we need to discuss internally. It won't be in the first release.

Nick
by nickk
Fri Jul 12, 2019 8:39 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: HDHR PRIME background scans
Replies: 18
Views: 2519

Re: HDHR PRIME background scans

BTW - I figured out an approach that won't lose configuration when running a user-initiated scan... will run it through QA on Monday.

Nick
by nickk
Fri Jul 12, 2019 6:38 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: HDHR PRIME background scans
Replies: 18
Views: 2519

Re: HDHR PRIME background scans

Please use the latest Windows or Mac Beta installer to upgrade your PRIME to the latest beta firmware release:
viewtopic.php?f=126&t=20613

Nick
by nickk
Fri Jul 12, 2019 6:36 pm
Forum: Downloads & Instructions
Topic: Changelog
Replies: 15
Views: 225605

Re: Changelog

HDHomeRun Firmware (20190712beta1)
* HDHR3-CC: Fix problem where channel could self enable after being disabled by the user.
by nickk
Fri Jul 12, 2019 6:06 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: HDHR PRIME background scans
Replies: 18
Views: 2519

Re: HDHR PRIME background scans

It looks like you are seeing two problems...

First, it is losing the disabled state - problem found and fixed.
Second, your unit is intermittently failing to lock on that channel - I will dig into the logs further on Monday.

Nick
by nickk
Fri Jul 12, 2019 3:51 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: website link
Replies: 1
Views: 579

Re: website link

Oops... fixed.

Thanks!
by nickk
Fri Jul 12, 2019 7:24 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Fire TV 4K HDHomeRun app issues
Replies: 15
Views: 3271

Re: Fire TV 4K HDHomeRun app issues

Double checking, which exact model of Fire TV do you have?

Nick
by nickk
Thu Jul 11, 2019 5:19 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Fire TV 4K HDHomeRun app issues
Replies: 15
Views: 3271

Re: Fire TV 4K HDHomeRun app issues

If we can get a test capture or recording that reproduces the problem we can put it on our test system here and stream it to a FireTV 4k. I also have a request in to re-test the FireTV 4k in AC3 passthrough mode with our existing audio-change test streams. Once we can reproduce the problem we will k...
by nickk
Thu Jul 11, 2019 1:51 pm
Forum: New UI
Topic: Mac 20190603beta1 New UI Black Screen
Replies: 12
Views: 860

Re: Mac 20190603beta1 New UI Black Screen

Deleting the files in the cache fixed the problem on the one machine which reproduced the problem. Putting the files back didn't reinstate the problem and we haven't been able to reproduce the problem since.

Are you still seeing a problem?

Nick
by nickk
Thu Jul 11, 2019 10:45 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Uninstall DVR service from WD Passport
Replies: 5
Views: 854

Re: Uninstall DVR service from WD Passport

Hi, You have the option of using both the SERVIO and the NAS - the two will work together to give you the combined space. Note that the NAS needs to be running the latest record engine for this to work - go to http://my.hdhomerun.com/ to check things are up to date. If you don't want to use the NAS....
by nickk
Thu Jul 11, 2019 10:22 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Servio on non-windows, non-mac system
Replies: 3
Views: 571

Re: Servio on non-windows, non-mac system

Hi, 1) You need the latest libhdhomerun download from here: https://www.silicondust.com/support/linux/ Download, extract, make, sudo make install This will install hdhomerun_config into /usr/local/bin - you need this new version to work with SERVIO even if you distro includes a version of hdhomerun_...
by nickk
Thu Jul 11, 2019 10:15 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Fire TV 4K HDHomeRun app issues
Replies: 15
Views: 3271

Re: Fire TV 4K HDHomeRun app issues

Hi, If you are using audio over HDMI and you turn off AC3 passthrough you should still get 5.1 audio. The HDHomeRun app auto-switches between stereo and 5.1 audio as needed. If you have a recording that reproduces the problem please upload it to something like Dropbox or Google Drive and PM me the l...
by nickk
Wed Jul 10, 2019 11:52 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Recordings on Scribe ?
Replies: 6
Views: 1011

Re: Recordings on Scribe ?

The SCRIBE has a device webpage with basic DVR information including the amount of HDD space used.

More info would be good - I will raise the question internally.

If you are ok reading json you can get the list of recorded files by going to /recorded_files.json on the device.

Nick
by nickk
Wed Jul 10, 2019 11:32 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomeRun\ log files
Replies: 4
Views: 304

Re: HDHomeRun\ log files

Hi,

It is important for the drives not to spindown as the spinup time is too slow to provide a good user experience.

BTW - the next release of the record engine will auto-delete log files older than 10 days.

Nick