Search found 9 matches

by jk
Thu Jan 30, 2020 10:10 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Verizon FiOS Multi Stream Card... Who to Contact?
Replies: 15
Views: 4256

Re: Verizon FiOS Multi Stream Card... Who to Contact?

... which is why you should be able to go to any store and pick one up. With the possible exception of certain bulk (MDU or HOA) agreements where the local store is not authorized to change services, or add equipment on the account, as *you* are not the owner of record (it is the MDU or the HOA). T...
by jk
Thu Jan 30, 2020 9:26 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Verizon FiOS Multi Stream Card... Who to Contact?
Replies: 15
Views: 4256

Re: Verizon FiOS Multi Stream Card... Who to Contact?

Verizon "wasn't charging me for the card" they were charging me $25 for shipping something that shouldn't cost more than $3-$5 to ship (think 'loophole'). Jason has a very good history of the M-Cards a few posts above yours. The only difference between the Motorola and Arris cards are the name on th...
by jk
Thu Jan 09, 2020 4:04 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Verizon FiOS Multi Stream Card... Who to Contact?
Replies: 15
Views: 4256

Re: Verizon FiOS Multi Stream Card... Who to Contact?

Verizon refused to create an order and let me pick up the CC at the Verizon Authorized Retailer a few blocks away, so they can stick me for an extra $25 to mail me a card that costs under $5 to mail. A couple of days ago the excuse was that I needed a "newer" card. Today they told me there was no wa...
by jk
Tue Jan 07, 2020 9:21 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Verizon FiOS Multi Stream Card... Who to Contact?
Replies: 15
Views: 4256

Re: Verizon FiOS Multi Stream Card... Who to Contact?

Thanks for clearing that up Jason.
by jk
Tue Jan 07, 2020 3:37 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Verizon FiOS Multi Stream Card... Who to Contact?
Replies: 15
Views: 4256

Re: Verizon FiOS Multi Stream Card... Who to Contact?

Jason, I called Verizon and had better luck this time contacting an agent. Because my FiOS contract is part of an MDU contract I had to call a representative at a different number, where I was connected with an agent after a short wait. The agent told me that the monthly charge for the card would be...
by jk
Tue Jan 07, 2020 9:04 am
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Verizon FiOS Multi Stream Card... Who to Contact?
Replies: 15
Views: 4256

Re: Verizon FiOS Multi Stream Card... Who to Contact?

Thanks Jason, found the Lineup I needed, was in my own zipcode but listed under the name of a small village that is not in my zipcode- guessing that's where the Verizon facility for the area is.

Will try Verizon again during weekday business hours.
by jk
Mon Jan 06, 2020 3:20 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Verizon FiOS Multi Stream Card... Who to Contact?
Replies: 15
Views: 4256

Verizon FiOS Multi Stream Card... Who to Contact?

I have an HDHR3-CC aka Prime that I never used and want to install it for Windows Media Center (w/ EPG123). I spent hours this past weekend trying to find one in the DC metro area, got passed from one store to the next again and again until I finally found a store near me that said they had them in ...