Search found 6 matches

by jk
Thu Jan 09, 2020 4:04 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Verizon FiOS Multi Stream Card... Who to Contact?
Replies: 8
Views: 734

Re: Verizon FiOS Multi Stream Card... Who to Contact?

Verizon refused to create an order and let me pick up the CC at the Verizon Authorized Retailer a few blocks away, so they can stick me for an extra $25 to mail me a card that costs under $5 to mail. A couple of days ago the excuse was that I needed a "newer" card. Today they told me there was no wa...
by jk
Tue Jan 07, 2020 3:37 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Verizon FiOS Multi Stream Card... Who to Contact?
Replies: 8
Views: 734

Re: Verizon FiOS Multi Stream Card... Who to Contact?

Jason, I called Verizon and had better luck this time contacting an agent. Because my FiOS contract is part of an MDU contract I had to call a representative at a different number, where I was connected with an agent after a short wait. The agent told me that the monthly charge for the card would be...
by jk
Tue Jan 07, 2020 9:04 am
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Verizon FiOS Multi Stream Card... Who to Contact?
Replies: 8
Views: 734

Re: Verizon FiOS Multi Stream Card... Who to Contact?

Thanks Jason, found the Lineup I needed, was in my own zipcode but listed under the name of a small village that is not in my zipcode- guessing that's where the Verizon facility for the area is.

Will try Verizon again during weekday business hours.
by jk
Mon Jan 06, 2020 3:20 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Verizon FiOS Multi Stream Card... Who to Contact?
Replies: 8
Views: 734

Verizon FiOS Multi Stream Card... Who to Contact?

I have an HDHR3-CC aka Prime that I never used and want to install it for Windows Media Center (w/ EPG123). I spent hours this past weekend trying to find one in the DC metro area, got passed from one store to the next again and again until I finally found a store near me that said they had them in ...