Search found 633 matches

by jasonl
Thu Aug 16, 2018 3:05 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Unable to play recordings
Replies: 37
Views: 1020

Re: Unable to play recordings

Please enable the sending of diagnostic data on Windows or Mac and run a channel scan (see viewtopic.php?f=15&t=69066) then reply back with the device ID for your HDHomeRun and we will check the logs and see what is happening.
by jasonl
Thu Aug 16, 2018 3:03 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Best cheap android tv box for drm?
Replies: 73
Views: 2799

Re: Best cheap android tv box for drm?

MiBox also supports HDMI-CEC. Assuming your TV supports it, none of mine do and their aren’t old or cheap TVs. Unfortunely it’s not universally adopted. I'm also curious what TVs these are, as just about everything I've come across in the last decade supports CEC. Hardly anyone besides Vizio actual...
by jasonl
Thu Aug 16, 2018 2:50 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Windows 10 Media PC - unable to play/unknown channel when i set DVR location
Replies: 10
Views: 176

Re: Windows 10 Media PC - unable to play/unknown channel when i set DVR location

If you have the DVR running and then run a channel scan that picks up new channels that were not present when the DVR was started, the DVR will not recognize those new channels until the next time it syncs up, which is every 2 hours. Disabling and re-enabling the DVR will force it to sync immediatel...
by jasonl
Thu Aug 16, 2018 2:46 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Prime firmeware update
Replies: 11
Views: 725

Re: Prime firmeware update

The setting on Asus is "Set AP isolated" on the Wireless > Professional tab. Separate setting for 2.4 vs 5GHz. I seem to remember some old firmware versions had the setting reversed, or in some cases required it to be enabled then disabled in order for it to actually update. For what it's worth, I'v...
by jasonl
Thu Aug 16, 2018 2:30 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Rogue recordings
Replies: 5
Views: 182

Re: Rogue recordings

What's the device ID for your HDHomeRun?

Does the show appear in the Tasks list?
by jasonl
Thu Aug 16, 2018 2:27 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Modify channel list for different antenna directions.
Replies: 11
Views: 537

Re: Modify channel list for different antenna directions.

Go into the Channel Lineup page on the HDHomeRun's web page and click the star next to the channel twice (turns it to a red X), which will disable that channel. it will no longer be visible in the app, and the DVR will not use it for recordings.
by jasonl
Thu Aug 16, 2018 2:25 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Pixelation on apple tv 4k
Replies: 7
Views: 161

Re: Pixelation on apple tv 4k

You'll want to reach out to Channels support for the remaining issues. It looks like the HDHomeRun is working correctly, so they may be able to provide further suggestions as to what the issue is after reviewing their own diagnostic data. Note that Gracenote's listing data for Denmark is incomplete ...
by jasonl
Thu Aug 16, 2018 2:21 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Pixelation on certain channel.
Replies: 8
Views: 138

Re: Pixelation on certain channel.

NoCable, everything looks good. One little reception blip, but no packet loss or serious problems, so I'm pretty sure it's related. Please open a trouble ticket so we can track it and notify you when an update is ready. jasonmcroy, please enable the sending of diagnostic data on Windows or Mac, then...
by jasonl
Thu Aug 16, 2018 2:14 pm
Forum: Guide Issues
Topic: Wrong guide contry and missing guide in Denmark
Replies: 2
Views: 45

Re: Wrong guide contry and missing guide in Denmark

Our guide listings provider has limited data for Denmark. We are working with them to add new listings for the channels that have no data at all, and get Danish listings for the other channels that are currently set to Swedish data.
by jasonl
Thu Aug 16, 2018 2:10 pm
Forum: Third Party Software
Topic: Disappointing Quatro
Replies: 13
Views: 227

Re: Disappointing Quatro

We're not getting log data from the HDHomeRun itself. Please disable and re-enable the sending, then repeat the scan. Also make sure that the HDHomeRun is connected in such a way that it has internet access, and isn't being blocked by a firewall (no inbound port forwards are needed, just nothing in ...
by jasonl
Wed Aug 15, 2018 8:38 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: iOS protected channel support
Replies: 68
Views: 5645

Re: iOS protected channel support

This topic has been locked. The beta concluded months ago and protected channel support is available in the app currently available in the app store.
by jasonl
Wed Aug 15, 2018 8:33 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Prime firmeware update
Replies: 11
Views: 725

Re: Prime firmeware update

What is the layout of the network and what are the makes/models of any routers/wireless access points involved?
by jasonl
Wed Aug 15, 2018 8:31 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Firestick - jdawg9
Replies: 4
Views: 124

Re: Firestick - jdawg9

I'd like to get a sample recording of the affected channel for our development team to look at. See https://forum.silicondust.com/forum/viewtopic.php?f=15&t=2491 for instructions on creating a 30 second clip. Please upload to the file storage site of your choice (Dropbox, Google Drive, iCloud, OneDr...
by jasonl
Wed Aug 15, 2018 8:27 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Pixelation on certain channel.
Replies: 8
Views: 138

Re: Pixelation on certain channel.

Please enable the sending of diagnostic data in HDHomeRun Setup as well so we can make sure it's not a signal issue. We're tracking a similar issue with WFAA on the Shield, and it might be related, but I want to rule out a signal issue first. The same recording that pixelates on the Shield plays rig...
by jasonl
Wed Aug 15, 2018 8:04 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Pixelation on apple tv 4k
Replies: 7
Views: 161

Re: Pixelation on apple tv 4k

Did you see the issues when watching in VLC there at the end? The logs showed no issues. The signal from the cable provider was perfect, and no packet loss was occurring on the way to the PC.

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