Search found 600 matches

by jasonl
Wed Jan 22, 2020 7:27 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: TV unviewable
Replies: 1
Views: 55

Re: TV unviewable

I'm seeing diagnostic data from the app and DVR but not the HDHomeRun itself. Please enable the sending of data on the HDHomeRun, reboot it, wait 2 minutes, run a channel scan, then reproduce the issue, leaving it going for at least 5 minutes, then reply back.
by jasonl
Wed Jan 22, 2020 6:54 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Bug found in 6/21/2019 windows software
Replies: 16
Views: 1295

Re: Bug found in 6/21/2019 windows software

Whether or not it needs a restart depends on whether anything it needs to update is in use at the time. You know how Microsoft is. There's no way our installer can predict beforehand if both, neither, or just one or the other will want a reboot, so we can't, for example, tell the 64 bit version to s...
by jasonl
Wed Jan 22, 2020 6:46 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomeRun over VPN
Replies: 4
Views: 140

Re: HDHomeRun over VPN

One of the features in the new beta firmware is that there are links to each recording on the DVR's web page which you can use to download the file from the DVR. Install the latest beta software (https://info.hdhomerun.com/info/downloads#beta_software) on a Windows or Mac computer and it will update...
by jasonl
Wed Jan 22, 2020 5:21 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: ion not coming in
Replies: 6
Views: 135

Re: ion not coming in

KKPX is running at 36.3kW on an interim antenna lower down the tower, compared to 1000kW on their previous signal, so they can replace their antenna. Their coverage is significantly reduced, especially for people who are using indoor antennas or don't have perfect line of sight. East Bay, it looks l...
by jasonl
Wed Jan 22, 2020 3:26 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Bug found in 6/21/2019 windows software
Replies: 16
Views: 1295

Re: Bug found in 6/21/2019 windows software

20190621 used an earlier VC++ version (2017), while the latest beta moved to the current (2019) version. On a 64 bit OS, both the 32 bit and 64 bit versions get installed, so it is normal for 2 installers to run. Prior versions did the install quietly in the background, but we elected in this new ve...
by jasonl
Wed Jan 22, 2020 2:48 pm
Forum: Guide Issues
Topic: guide miss
Replies: 7
Views: 642

Re: guide miss

The issue has been corrected by our guide provider and you should see correct data no later than tomorrow. Please let us know if you see any further issues.
by jasonl
Wed Jan 22, 2020 1:40 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Verizon FiOS Multi Stream Card... Who to Contact?
Replies: 11
Views: 920

Re: Verizon FiOS Multi Stream Card... Who to Contact?

private message sent Got your PM but apparently new users can't send PMs or reply, thanks! --John It's an anti-spam measure. If new users are allowed to send PMs, then everyone starts getting spam PMs. We require a minimum number of posts before PMs can be sent, since it's easy for us to catch spam...
by jasonl
Wed Jan 22, 2020 1:33 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: New channel ( Circle )
Replies: 2
Views: 96

Re: New channel ( Circle )

I don't know if this is what you were asking, but I have added listings for the channel.
by jasonl
Wed Jan 22, 2020 1:28 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: 100% signal strength but low signal quality?
Replies: 4
Views: 162

Re: 100% signal strength but low signal quality?

400 miles? What a load of garbage. Do you mostly see problems on 8/10/12 (excluding 10.2, which is actually carried on 45's UHF broadcast)? The antenna you're using is a UHF antenna, and those channels are on VHF. Those channels kind of work because you're so close to the towers that the power level...
by jasonl
Wed Jan 22, 2020 1:15 pm
Forum: New UI
Topic: fast forward / rewind not working correctly on live tv
Replies: 5
Views: 275

Re: fast forward / rewind not working correctly on live tv

OK I'm seeing that as well. I have reported it to the team.
by jasonl
Wed Jan 22, 2020 1:08 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomerun Connect not working after software update. *BRAZIL*
Replies: 3
Views: 214

Re: HDHomerun Connect not working after software update. *BRAZIL*

There's something in the audio stream it doesn't like. We'd like to get a sample recording for our development team to look at. On your Windows PC, please open a command prompt and run: cd "%userprofile%\desktop" "%programfiles%\silicondust\hdhomerun\hdhomerun_config.exe" 11201894 set /tuner0/channe...
by jasonl
Wed Jan 22, 2020 12:59 pm
Forum: Third Party Software
Topic: Plex play back error
Replies: 4
Views: 190

Re: Plex play back error

Can you watch TV from the HDHomeRun CONNECT Quatro in the HDHomeRun app?
by jasonl
Tue Jan 21, 2020 8:28 pm
Forum: New UI
Topic: fast forward / rewind not working correctly on live tv
Replies: 5
Views: 275

Re: fast forward / rewind not working correctly on live tv

What kind of device are you running the app on?
by jasonl
Tue Jan 21, 2020 7:57 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Can't watch local channels recordings or live TV on FireTV
Replies: 5
Views: 342

Re: Can't watch local channels recordings or live TV on FireTV

Can confirm the issue with the FireTV pendant. The investigation is underway.
by jasonl
Tue Jan 21, 2020 1:29 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomerun Connect not working after software update. *BRAZIL*
Replies: 3
Views: 214

Re: HDHomerun Connect not working after software update. *BRAZIL*

We aren't aware of any issues with Brazilian channels in the updates. Please enable the sending of diagnostic data on the HDHomeRun, run a channel scan, enable the sending of diagnostic data in the HDHomeRun app (see https://info.hdhomerun.com/info/troubleshooting:diagnostics), and then watch live T...