On most providers' systems, the channel packages you are subscribed to have to be added to the account for billing purposes and then separately to each CableCARD on the account in order to authorize the card to receive those channels. That second part often doesn't happen, and they have to go back ...

XMLTV data uses this format:

Probably wasn't a Charter employee at all. Many cable providers contract out low-level field tech positions because they don't want to deal with the turnover, and they really like doing it in pro-union states if they can contract it out to a non-union shop and save a few bucks.

The HDHomeRun app and DVR system are designed for use within the home. There are third-party apps like Plex and Emby that have their own live TV and DVR systems that can interface with the HDHomeRun hardware and are designed to support remote usage, although they do have their own subscriptions ...

Either the problem would follow the card or the process they go through to re-pair the card might also fix the authorizations and then both cards would be working, so that's probably worth a shot.

The card in 13231929 just isn't authorized for most of the channels. On most providers, they have to add the channel packages both to the account for billing purposes and to each CableCARD in order to authorize the card to receive those channels. If all the correct packages don't get added, channels ...

23.4 and 23.5 are fixed. Our guide provider does not yet have listings for Hasbro Legends.

Is there a specific time I can look at?

Links to interesting things to do with an HDHomeRun are welcome here.

Can you provide a couple channel numbers that should be working but aren't?

We are in contact with KPHO/KTVK and the company that makes their encoder and all of us are looking at it. Some very unusual combination of things since the same equipment is in use at many other stations and the app has no sync issues with them.

The signal is there but not clean enough to lock on. What kind of antenna are you using?

A Port entry is not required if the firewall is disabled, but it isn't a bad idea to set one anyway just to make sure it's always where you expect it to be, and so you can test to see if it is accessible from other devices via http://ip.address:port/ (use the actual IP address and port, of course).

Antenna only.

What programming is carried on 12.2? Gracenote does not have a listing for it and I can't find any reference anywhere as to what it actually carries.