The logs show a very high noise floor across all frequencies, and the TV channels aren't showing all that much additional signal above them. Did anything change with your antenna or amplifier? I remember you had poor signal before because the antenna was in an energy-efficient window that was ...

Updated. They changed the names of the channels and that requires resetting the channel listings.

Did you get an automatic reply with a 6 digit ticket number in it (should start with a 2)? If so, what was the number?

Edit: nevermind, the spam filter caught it

3.3, 6.3, 6.4, 8.1, 34.1, and 34.2 should now be correct. Our guide provider doesn't have anything that looks right for 8.2, 8.3, 8.4, or 34.3. For what it's worth, the licensing data from the Mexican government lists 8.2 as "TV 8.2", so it doesn't seem to have any better name. They only have one ...

It's not a recompile, it would require a completely new app written from scratch. Maybe someday, but there are other priorities ahead of it.

There were no symbol quality drops during the brief periods that you tested, but it was only a few minutes total so that's a pretty small sample size.

Please get one of the affected recordings to us so we can test it. If we see the same issue then our engineering team can look into it and see why it's happening. We prefer a shorter one just because it takes less time to upload and download, but an hour long show is fine if you don't have any ...

What kind of splitter and coax cables are you using?

Have you tried swapping the cables between the devices to rule out a cable problem? There's a pretty consistent difference in signal between the two devices.

If you are watching on both Fire Sticks simultaneously, do they both get the error at the same time?

Do you also see some sort of error if you watch in the HDHomeRun app?

Did they send you notices that they were changing your service and CableCARDs would no longer work and you had to switch to their hardware or their streaming service? If so, yes. Hell of a time to do it, too, right at the start of the NBA and NHL playoffs.

Can you disconnect 10AD4B3A and then start streaming one of the channels that has a lot of issues (9.3 maybe), then reconnect 10AD4B3A and start that same channel on a different device and see if they both encounter issues at the same time? Basically just trying to compare the two devices since all ...

Can you go to http://hdhomerun.local/ and click on Recorded Files, then one of the shows that has the issue (preferably a 30 minute show), then one of the episodes of that show. This will download the recording. Once the download finishes, upload it to a file storage site like Dropbox or Google ...

Try another compatible power supply with the 3 or 4 if you have one, it would need to be exactly 5V and at least 1A. More A is OK, more V is not.

It is normal for the tuner LEDs to be off when you are not actively streaming something from the corresponding tuner. Are you seeing them blink only when you first plug in the HDHomeRun or is it happening on its own repeatedly? If it's happening on its own repeatedly, it would most likely indicate ...

2.1 and 502 switched to the listings from 69.3 and listings added for 2.4 and 2.5.