we use avast but its not showing in the logs and added the app to the whitelist. I'm also getting disconnect saying no longer active but if i get out and go back in its fine, anything logs that help with disconnects?

Hardware Model HDFX-4K
Firmware Version 20250815
ATSC3-DRM SD20230420
Device ID 10A9B1E6

pc i5 intel 16 gb memory
win 11

playing audio studders
turned logs on for those devices

Using Windows HD app and watching channels on the app. Playback is glitch and studders and breaks up. This happens on all my windows computers tv apps seem fine?

We will be watching tv using the app and it will disconnect we hit back and choose channel and its fine for a few minutes and it does it again. Happens on roku and google tv?

I dot see anything in the logs?
help!