We'd like to get a sample of the channel for analysis. Please save the following then upload the resulting file to a file storage site like Dropbox or Google Drive, set the permissions so that anyone with the link can access it, then email the link and a link to this thread to support at ...

I hope it's just a station issue and not DRM.

I was looking at Config GUI and when I initially tune the channel I get 100/100/100 and a network rate of 3-4 Mbps, but after about 10 seconds everything goes to zero.

I just tried it. Same result, initial black screen and then the same message.

Channel scan complete.

In San Antonio, TX the guide for channel 5.6 has information for JTV. When I select that channel it’s actually WEATHER. JTV is actually 5.5, I think.

Flex 4K
10A79847

I began receiving this error message on a ATSC 3.0 channel on 3/23, any help with this is appreciated.

Channel: 104.1 NBC (WOAI)
RF: 32

The other stations on this RF channel tune normally (102.1 MyN, 129.1 Fox, 135.1 CW).

Device: Flex 4k
Device ID: 10A79847
Firmware: 20260326

Thanks,
Tom

I have a Fire Cube 3 and a Fire Stick 4k Max and have not seen this happen.