I have the same problem here from the Green Bay Wisconsin Market I get the same error message that you are and I've been getting it for a while now in no one seems to be able to get this resolved so I can watch it even some days I will get my channel from 10:00 a.m. till 6:00 p.m. and those are the ...

Okay if it's a problem with the TV station how do we get this problem fixed when the TV station doesn't respond to your emails or anything they ignore you and don't seem to want to fix the problem.

In the other problem people seem to be ignoring is why is ATSC 3.0 only come in from the hours of 10 ...

Quick test - change to a different channel and change back - see if it is still stuck on the exact same image.

Best test - reboot the player device then play the channel again - if it is still stuck on the exact same image it is 100% a station problem.


I have done that already I have quickly ...

I posted the same question on Reddit and another person in my area that lives in the Green Bay Market along with me is also having the same problem that's what they said on my comment so I'm not the only one in my area having the same problem with the free screen and the channel going out at 6:00 ...

I still have the same problem in the don't want to do anything to fix it. That's what I'm gathering here and still can't watch any of my channels because it seems odd that I only get the signal from 10:00 a.m. to about 6:00 then they go out the signal shouldn't go out at a certain time I should be ...

I just checked them out now and it seems like they're all playing now just fine did you guys do something because they weren't playing this morning now when I was able and just got home around 7:30 they all been playing and they're still playing now there is no the video and audio are all back on ...

Okay I will do it as soon as I'm able to and get it sent to you

I went into the channel twice today the three different channels that are not DRM and I see the same free screen on them as I did Thursday nothing has changed you can't watch them. Ever since I did the new beta firmware that's what happened with those channels now they're just showing frozen frame ...

I can see that the issue hasn't been fixed on ATSC 3.0 still can't tune into those channels because the frames are frozen on all the channels not including the ones that are DRM because you can't tune into them. I hope you get it fixed or I can watch those channels.

It's happening on all the ones that are not DRM and it happens across all my devices when I tune into any of them I tried on my iPad I tried on my Samsung phone I tried on my on box any device that I own I cannot tune into them it's just froze on one frame on each Channel. I can switch to ATSC 3.0 ...

I was finally able to do the firmware update now since I did it my channels on ATSC 3.0 is Frozen On One frame it doesn't move or anything it turns into it with no audio just freezes on one frame it's like it's stuck on a commercial. Can you please fix the issue so I can watch ATSC 3.0. send ...

We are not tracking any issues with seeking on iPad... when I test seeking is fast as expected.


Then why is that when I fast forward or rewind there's a delay like 3 to 4 minutes and like pauses first before it fast forwards then it jumps it makes it very unwatchable on my iPad when I want to ...

Can you guys take a look into the fast forwarding and Rewind problem on an iPad because every time you hit the fast forward or rewind button there is a delay 3-4 seconds like it freezes before it fast forwards or rewind then it jumps it makes it very hard to watch recordings on iPad. I would ...

I woke up this morning to go into some recordings like I always do every morning but this morning and getting an error where I can't that personific episodes just to record once or movie because it says Channel unknown. I hope you guys can take a look in this and get this fixed as soon as possible.

Can you guys please add back what channel number the shows are being recorded from because I want to know if they're being recorded on ATSC 1.0 or 3.0 I really miss knowing what channel my shows are being recorded from. There are a lot of features that you guys are missing out on with this new ...