Search found 9 matches

by DisneyFanatic4
Wed Jul 15, 2020 1:37 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Pixelation on Bottom of Picture
Replies: 23
Views: 2166

Re: Pixelation on Bottom of Picture

So I just downloaded the HDHomeRun app on my iPhone, and I'm able to replicate the pixelation on the Disney channel. I couldn't replicate it on the Roku app, but I'm able to on the iOS app. This would lead me to believe it could still be a firmware issue since it's happening on multiple platforms an...
by DisneyFanatic4
Mon Jul 13, 2020 6:59 am
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Pixelation on Bottom of Picture
Replies: 23
Views: 2166

Re: Pixelation on Bottom of Picture

nickk, So I've done further testing and I discovered something interesting. On Apple TV 4K with both the Channels app and the Plex app, the pixelation occurs on the Disney channel. On Roku TV with both the HDHomeRun app and the Plex app, the pixelation does NOT occur on the Disney channel. On MacBoo...
by DisneyFanatic4
Fri Jul 10, 2020 7:16 am
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Pixelation on Bottom of Picture
Replies: 23
Views: 2166

Re: Pixelation on Bottom of Picture

nickk,

Any updates on reviewing our recordings? Should we reach out to Channels and Plex support for resolution? If so, what is the best way of expressing what this issue is so I can communicate it to their support teams?
by DisneyFanatic4
Sat Jul 04, 2020 8:21 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Pixelation on Bottom of Picture
Replies: 23
Views: 2166

Re: Pixelation on Bottom of Picture

nickk wrote:
Sat Jul 04, 2020 8:11 pm
DisneyFanatic4 wrote:
Sat Jul 04, 2020 8:07 pm
Looks like my account is too new to PM. How can I privately send you the link?
Fixed - please try again...
Thanks! PM sent.
by DisneyFanatic4
Sat Jul 04, 2020 8:07 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Pixelation on Bottom of Picture
Replies: 23
Views: 2166

Re: Pixelation on Bottom of Picture

nickk wrote:
Sat Jul 04, 2020 1:52 pm
Can you upload a sample recording and PM me the link - I will test here.

Nick
Looks like my account is too new to PM. How can I privately send you the link?
by DisneyFanatic4
Sat Jul 04, 2020 6:03 am
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Pixelation on Bottom of Picture
Replies: 23
Views: 2166

Re: Pixelation on Bottom of Picture

I recorded a Disney channel show using my Channels DVR app and it's also affected. So it looks like the third-party live TV and DVR both have this streaming alignment issue.
by DisneyFanatic4
Tue Jun 30, 2020 1:00 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Pixelation on Bottom of Picture
Replies: 23
Views: 2166

Re: Pixelation on Bottom of Picture

Hi, Please test using the HDHomeRun app rather than a 3rd party app. Some encoders will but large video frames across two PES segments and still flag the stream as aligned. If this isn't handled by the decoder correctly you will see corrupt video at the bottom of the screen. Nick Nick, Thanks so mu...
by DisneyFanatic4
Tue Jun 30, 2020 6:21 am
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Pixelation on Bottom of Picture
Replies: 23
Views: 2166

Re: Pixelation on Bottom of Picture

I have for quite some time. I've been meaning to try and capture it for SD to analyze but it's the same set of channels on FiOS, pretty much anything Disney cable (but also not ABC for me). Disney Channel, Disney XD, Freeform, etc. It's certainly been happening for me way longer than recent F/W upd...
by DisneyFanatic4
Mon Jun 29, 2020 7:01 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Pixelation on Bottom of Picture
Replies: 23
Views: 2166

Pixelation on Bottom of Picture

I have two HDHomeRun Prime's and I think since the last firmware upgrade, I'm getting pixelation at the bottom portion of the picture. It's only happening on cable channels (Disney, FX, USA, etc) and not my local channels (ABC, CBS, NBC, etc). I had my cable company come out today to check my levels...