Search found 93 matches

by NedS
Sat May 25, 2024 11:26 pm
Forum: ATSC 3.0 Forum
Topic: Encryption
Replies: 363
Views: 102648

Re: Encryption

Ok, so I'm a bit unclear here. I'm an owner of HDHomeRun FLEX 4K. Is my device going to be able to encrypt the DRM channels? If not, I'll be selling it for something else that can. We are still moving forward with DRM support for Android clients. A3SA has not yet given us a path forward for other p...
by NedS
Sat May 25, 2024 6:22 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Resetting 'recorded episodes' on Flex 4k
Replies: 1
Views: 60

Re: Resetting 'recorded episodes' on Flex 4k

Deletion history for your account has been reset.
by NedS
Fri May 24, 2024 1:29 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomerun Roku APP v. 92 5/17/24 locks up/freezes program streams
Replies: 10
Views: 280

Re: HDHomerun Roku APP v. 92 5/17/24 locks up/freezes program streams

A buffer won't smooth out these kinds of errors. The stream is already consistent from the perspective of the Roku video player. The Roku video player will also have issues with a recording that has minor reception errors. Transmission errors are not the only reason why the Roku video player will me...
by NedS
Fri May 24, 2024 1:49 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomerun Roku APP v. 92 5/17/24 locks up/freezes program streams
Replies: 10
Views: 280

Re: HDHomerun Roku APP v. 92 5/17/24 locks up/freezes program streams

So? What's your next-step recommendation? 'Don't otherwise know what to tell you. Just following your instructions. My continuing recommendation to you/your team is that you develop a firmware update to separate and cache available memory to FIFO signals to prevent HDHR-Roku APP signal-contention a...
by NedS
Thu May 23, 2024 4:00 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomerun Roku APP v. 92 5/17/24 locks up/freezes program streams
Replies: 10
Views: 280

Re: HDHomerun Roku APP v. 92 5/17/24 locks up/freezes program streams

And you did all of the steps like checking the box for "Send diagnostic information"? Our debug server is not getting any data from your unit.
by NedS
Thu May 23, 2024 3:55 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: LG UI - TPeterson
Replies: 1
Views: 169

Re: LG UI - TPeterson

Is the LG app still supported? I find that its progress bar/slider is wildly wrong (compared with the Onn version) and it often uses the wrong audio track (SAP instead of EN). Otherwise, I'd prefer the LG to the Onn, since it supports AC-4 audio, as we know. The LG app is still supported. We will l...
by NedS
Thu May 23, 2024 12:38 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Second HDHome Run is DEAD!
Replies: 7
Views: 268

Re: Second HDHome Run is DEAD!

I'll send you RMA instructions via your support ticket, and we'll flag the bad unit for review.
by NedS
Thu May 23, 2024 4:17 am
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Second HDHome Run is DEAD!
Replies: 7
Views: 268

Re: Second HDHome Run is DEAD!

We're going to make this right for you.

What happened with the first one? Same behavior with the blinking red light?
by NedS
Tue May 21, 2024 4:56 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomerun Roku APP v. 92 5/17/24 locks up/freezes program streams
Replies: 10
Views: 280

Re: HDHomerun Roku APP v. 92 5/17/24 locks up/freezes program streams

Playback happens in the Roku video player code, which we have no access to. It's basically a black box, and our app simply asks the player code "please play this" and hopes for the best. All Roku apps work that way. On the Fire TV we are able to write our own video player code, where we ca...
by NedS
Tue May 14, 2024 12:03 pm
Forum: Guide Issues
Topic: 14su-d keokuk ia channel changes
Replies: 2
Views: 158

Re: 14su-d keokuk ia channel changes

oldblue78 wrote: Tue May 14, 2024 6:40 am 14.1 the 365. 14.2 outlaw 14.3 informercial. 14.4 mtrsport 1. 14.5 seems to change every time i check can you fix
Updated. Can you confirm if 14.4 Motor Sports is right? I have a feeling it needs a different listing that we don't have yet.
by NedS
Fri May 10, 2024 4:58 pm
Forum: Guide Issues
Topic: No Guide Information on Several Channels
Replies: 4
Views: 224

Re: No Guide Information on Several Channels

I just installed a new antenna and some of the channels that I now receive have no guide information. My device id is 1091F2AC. The channels in question are 11.4 - KKCOOUT, 23.1 - NBC, 23.3 - TLMD, and 23.4 KKCOOUT. I'm mostly interested in 23.1. Any help would be appreciated. Updated. How do the t...
by NedS
Fri May 10, 2024 4:51 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: No devices detected on IOS app
Replies: 5
Views: 826

Re: No devices detected on IOS app

So I tried another App on the App Store and it works perfectly. So it appears to be the HD home run app that is flawed. Same two questions as before: From the iPhone, can you reach the HDHomeRun's web page at http://192.168.50.210/ ? If you check the wifi settings for the iPhone, does it also have ...