Search found 296 matches

by NedS
Mon Apr 12, 2021 10:40 pm
Forum: ATSC 3.0 Forum
Topic: Windows 10 app simply crashes
Replies: 1
Views: 37

Re: Windows 10 app simply crashes

Let's get some data about the GPU on your PC: Open the HDHomeRun app Go into the app settings: the gear icon in the top right corner of the "Live/Recorded/Discover/Tasks" page Enable the option to "Send diagnostic information" Attempt to watch an ATSC 3.0 channel Reply back to this post and provide ...
by NedS
Mon Apr 12, 2021 10:02 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: HDHR5 Loss of channels/signal strength
Replies: 1
Views: 54

Re: HDHR5 Loss of channels/signal strength

We would like to get some diagnostic data: Please go to the http://my.hdhomerun.com/ site Click your HDHomeRun's device ID If it tells you that a firmware update is available, please install it Click System Status Check the Send diagnostic information box Go back one page Click Channel Lineup Click ...
by NedS
Mon Apr 12, 2021 8:34 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: HDHR5-2US vs HDHR5-4K on ATSC 1.0?
Replies: 4
Views: 67

Re: HDHR5-2US vs HDHR5-4K on ATSC 1.0?

CONNECT 4K uses Sony tuners. Most CONNECT QUATRO use MaxLinear tuners.
by NedS
Mon Apr 12, 2021 8:32 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Android App and old “Duals”
Replies: 12
Views: 277

Re: Android App and old “Duals”

4acfKD6T wrote: Mon Apr 12, 2021 4:02 pm I have no understanding if there was no updates to neither 'duals' nor android app, how it can just stop functioning all of the sudden like that.
This was a UI bug. The UI code gets loaded remotely from our servers every time the app opens.
by NedS
Mon Apr 12, 2021 8:32 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Android App and old “Duals”
Replies: 12
Views: 277

Re: Android App and old “Duals”

Dev team has been able to confirm a UI issue affecting DUAL units on Android, and are working to fix this ASAP.
by NedS
Mon Apr 12, 2021 8:30 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Fire TV won't start live TV with Connect 4K Tuner
Replies: 2
Views: 43

Re: Fire TV won't start live TV with Connect 4K Tuner

It's a UI bug due to the DUAL tuner. If you disconnect the DUAL it will work again. Dev team is working on a fix ASAP.
by NedS
Mon Apr 12, 2021 8:12 pm
Forum: Guide Issues
Topic: Guide errors - Nighthawk1968
Replies: 1
Views: 15

Re: Guide errors - Nighthawk1968

I have one guide error on my Quatro #107B1FCB: channel 4-3 is LX (Washington, DC market). But it incorrectly shows up on the guide as Telemundo. Can this error in the guide be fixed? ( Nota bene -- I just submitted a support ticket as well on this, not knowing the right path to follow to get this f...
by NedS
Mon Apr 12, 2021 8:04 pm
Forum: Future Product Discussion
Topic: Feature suggestions?
Replies: 1
Views: 39

Re: Feature suggestions?

You can post feature requests here.
by NedS
Sun Apr 11, 2021 8:47 pm
Forum: Guide Issues
Topic: Guide errors
Replies: 3
Views: 94

Re: Guide errors

Guide updated for 665. Now on correct time zone.
by NedS
Sun Apr 11, 2021 8:38 pm
Forum: Guide Issues
Topic: Comet- Tv vs. TBD Channel
Replies: 1
Views: 40

Re: Comet- Tv vs. TBD Channel

Guide updated
by NedS
Sun Apr 11, 2021 6:56 pm
Forum: ATSC 3.0 Forum
Topic: Recording and Playing back 3.0?
Replies: 7
Views: 518

Re: Recording and Playing back 3.0?

Being able to record multiple versions is something that is still being evaluated. From what I understand, even with a single ATSC 3.0 program listing, it's possible to have more than one "version" available, so it's definitely on the list to look at and plan for. Does this mean perhaps being a low...
by NedS
Fri Apr 09, 2021 6:35 pm
Forum: ATSC 3.0 Forum
Topic: Recording and Playing back 3.0?
Replies: 7
Views: 518

Re: Recording and Playing back 3.0?

Being able to record multiple versions is something that is still being evaluated. From what I understand, even with a single ATSC 3.0 program listing, it's possible to have more than one "version" available, so it's definitely on the list to look at and plan for.
by NedS
Fri Apr 09, 2021 1:51 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Unable To Play Back Recorded Content
Replies: 34
Views: 2576

Re: Unable To Play Back Recorded Content

My guess is that Silicondust has the guide listings for 25 set to ABC Television Melbourne instead of no listings like it should be for a radio station. SD's guide listings in Australia are all set by hand, so if there is a channel that has an ambiguous name like that, it could get set wrong. When ...
by NedS
Thu Apr 08, 2021 9:23 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: HDHomerun Setup - No Ethernet Close
Replies: 1
Views: 93

Re: HDHomerun Setup - No Ethernet Close

In my personal opinion, I would go with a powerline adapter rather than using a mesh node, but on paper it should work with a mesh node as well, as long as there's enough bandwidth for all connected devices/possible TV streams.
by NedS
Thu Apr 08, 2021 2:02 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: EPG for Greece
Replies: 1
Views: 61

Re: EPG for Greece

Our EPG guide data is currently available in the following countries only: Austria, Denmark, Finland, France, Germany, Italy, Norway, Spain, Sweden and Switzerland. As a result this means that our DVR service and EPG for live viewing will only work in these countries. Other EU countries can receive ...