Search found 34 matches

by jessie10133
Sun Sep 15, 2019 12:34 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: unable to play channel
Replies: 60
Views: 5882

Re: unable to play channel

I'm also still having this problem its been a month or two and still no fix I would like to know when is this issue going to be fix? I was probably first person to ever report this issue any other issues I'm having with the new UI like the guide misclicking and going to the left and guide popping ou...
by jessie10133
Sun Sep 01, 2019 6:31 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Bad Pixelation
Replies: 3
Views: 440

Re: Bad Pixelation

Looks like the known problem with the NVIDIA video decoder. All the channels you're seeing problems with are 1080i, while the working ones are 720p, which is consistent with the problems we've seen in the past. Can you check CBS tomorrow afternoon and see how it looks? They've got racing and basket...
by jessie10133
Sat Aug 31, 2019 1:40 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Bad Pixelation
Replies: 3
Views: 440

Bad Pixelation

I'm getting really bad pixelation on a few channels while watching sports like mlb/NFL this is happening on shield tv,mibox s but not on my laptop win10 these are the following channels with bad pixelation 715 yeshd 718 snyhd 737 tnt also audio syncing is bad the voice don't match the mouth 795 nflh...
by jessie10133
Fri Aug 23, 2019 12:12 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: DRM recording
Replies: 10
Views: 1407

Re: DRM recording

I would like to know this information as well I have HDHR DVR service I don't use it at all I just got it in support of silicondust and iwant it to know how it works but all my channels are DRM so dvr is basically useless
by jessie10133
Thu Aug 22, 2019 12:40 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Cable card issues Hdhomerun
Replies: 15
Views: 2148

Re: Cable card issues Hdhomerun

jasonl wrote:
Tue Aug 20, 2019 12:20 pm
Still being investigated.
Cool thanks for reporting it hopefully we get the fix/patch soon
by jessie10133
Thu Aug 22, 2019 12:37 pm
Forum: New UI
Topic: Not sure about the new UI.
Replies: 30
Views: 3107

Re: Not sure about the new UI.

Yesterday, I still experienced the 'unable to view channel' message. I was watching a live non drm channel and switched to a drm channel, and got the 'unable' message. Before I used to be able to change to another drm channel, which would display, and then switch back. This time all the drm channel...
by jessie10133
Tue Aug 20, 2019 3:51 am
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Cable card issues Hdhomerun
Replies: 15
Views: 2148

Re: Cable card issues Hdhomerun

OK, I see what is causing the error to be generated. I don't know why it's doing that, but I have passed it on to the appropriate team to investigate further. Hey how you doing I'm still dealing with this situation with the black screen error. "Unable to play" is silicondust aware of this problem I...
by jessie10133
Tue Aug 13, 2019 1:55 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Cable card issues Hdhomerun
Replies: 15
Views: 2148

Re: Cable card issues Hdhomerun

jasonl wrote:
Tue Aug 13, 2019 11:47 am
OK, I see what is causing the error to be generated. I don't know why it's doing that, but I have passed it on to the appropriate team to investigate further.
Okay thanks, hope to hear from as soon as possible.
by jessie10133
Mon Aug 12, 2019 9:23 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Cable card issues Hdhomerun
Replies: 15
Views: 2148

Re: Cable card issues Hdhomerun

jasonl wrote:
Mon Aug 12, 2019 8:29 pm
Does channel 717 have a [DRM] flag next to it on the channel lineup page on the HDHomeRun's web page?

Note to myself so I can find the logs again: 245977206-1 (the rest of you can disregard this)
yes it does

https://drive.google.com/file/d/1MjPmQY ... sp=sharing
by jessie10133
Mon Aug 12, 2019 4:12 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Cable card issues Hdhomerun
Replies: 15
Views: 2148

Re: Cable card issues Hdhomerun

jasonl wrote:
Mon Aug 12, 2019 3:48 pm
What time did it happen?
I apologize I didn't catch what time it started for the mi box.but for Shield tv it started at 6:27pm Eastern Time
by jessie10133
Mon Aug 12, 2019 3:23 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Cable card issues Hdhomerun
Replies: 15
Views: 2148

Re: Cable card issues Hdhomerun

Please turn on the sending of diagnostic data on the HDHomeRun and in the app (see https://info.hdhomerun.com/info/troubleshooting:diagnostics) then reproduce the issue. Reply back with the device ID for your HDHomeRun and the time it happened and we will check the logs. P.S. it's very difficult to...
by jessie10133
Sat Aug 10, 2019 3:13 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: unable to play channel
Replies: 60
Views: 5882

Re: unable to play channel

I'm also having this problem and it seem to be only drm channels ever since i upgrade to the new HDHR UI I been dealing with this situation is frustrating to exit every time and reopening HDHR app im getting this message on all my devices shield tv,mibox,xbox1 is basically not letting you watch the ...
by jessie10133
Thu Aug 08, 2019 8:14 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Cable card issues Hdhomerun
Replies: 15
Views: 2148

Re: Cable card issues Hdhomerun

What messages were you getting? Hey thanks for the reply I was able to fix my situation with optimum after a week of dealing with this they finally fixed it but the message I'm getting is "unable to play channel" while watching a channel for an hour and then switching the channel the channel I swit...
by jessie10133
Thu Aug 08, 2019 7:57 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Cable card issues Hdhomerun
Replies: 15
Views: 2148

Re: Cable card issues Hdhomerun

This may not be your issue, but Optimum in NYC area has been adopting SDV requiring tuning adaptors for some channels and eliminating most of the standard definition channels that duplicate content carried on high definition channels. See https://www.optimum.net/pages/tv/cablecard.html Yes I learne...
by jessie10133
Tue Aug 06, 2019 8:09 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Cable card issues Hdhomerun
Replies: 15
Views: 2148

Cable card issues Hdhomerun

Hey does anyone with a hdhomerun prime having some problems with the cable card I've been dealing with this issue for a week now the story is that I was just fine two weeks ago I was able to watch all the channels that I pay for but all of a sudden I start it having black screens and messages so I w...