Search found 32 matches

by dinki
Tue Feb 12, 2019 5:39 pm
Forum: HDHomeRun Premium TV
Topic: Stage 2?
Replies: 166
Views: 18298

Re: Stage 2?

Looks like we've been abandoned. I partially understand about not discussing the upstream contract dispute but someone could certainly talk about stage 2. And what happened to the new channels that were coming in 30 days back in December? This rat is jumping off the sinking ship. My subscription exp...
by dinki
Mon Feb 11, 2019 11:33 am
Forum: HDHomeRun Premium TV
Topic: Nickk - Please Confirm Credit Due to Channel Issues.
Replies: 150
Views: 8251

Re: Nickk - Please Confirm Credit Due to Channel Issues.

I'm discontinuing my service as well. Found an alternative for half price that contains most of the channels we watch. Hate having to watch the commercials but certainly will live with it for now.
by dinki
Wed Feb 06, 2019 2:32 pm
Forum: HDHomeRun Premium TV
Topic: Just Received my Bill Today No Credit!
Replies: 4
Views: 515

Re: Just Received my Bill Today No Credit!

It's happened to everyone as best I've read. Certainly happened to me. Best bet is to send an email to customer service and they will credit your account the $10.
by dinki
Sun Feb 03, 2019 3:06 pm
Forum: HDHomeRun Premium TV
Topic: Hallmark, Discovery Channel, HGTV, TLC, Food Network, Animal Planet, Travel Channel & OWN
Replies: 95
Views: 10942

Re: Hallmark, Discovery Channel, HGTV, TLC, Food Network, Animal Planet, Travel Channel & OWN

Hmm.. perhaps you're right. It's just odd that that post that has been up for close to two months just disappeared suddenly on a Saturday. Some clarification from SD would be great though. I guess you can hear my frustration or perhaps it comes across as pettiness. I would have dropped this service ...
by dinki
Sun Feb 03, 2019 12:51 pm
Forum: HDHomeRun Premium TV
Topic: Hallmark, Discovery Channel, HGTV, TLC, Food Network, Animal Planet, Travel Channel & OWN
Replies: 95
Views: 10942

Re: Hallmark, Discovery Channel, HGTV, TLC, Food Network, Animal Planet, Travel Channel & OWN

You would think that if a moderator took the time to delete that post that they would have the time to let us know if something has changed. I wouldn't think that would be asking too much, but hey, I'm just a customer.
by dinki
Sat Feb 02, 2019 3:11 pm
Forum: HDHomeRun Premium TV
Topic: Hallmark, Discovery Channel, HGTV, TLC, Food Network, Animal Planet, Travel Channel & OWN
Replies: 95
Views: 10942

Re: Hallmark, Discovery Channel, HGTV, TLC, Food Network, Animal Planet, Travel Channel & OWN

I just noticed the revised health/status post here; https://forum.silicondust.com/forum/viewtopic.php?f=129&t=69262 That the post regarding the loss of these services has been removed. Have these channels been reinstated, or is the service just losing ... services? This is certainly a new developme...
by dinki
Fri Feb 01, 2019 10:06 am
Forum: HDHomeRun Premium TV
Topic: TCM App
Replies: 4
Views: 410

Re: TCM App

Hi, We don't have the password authentication or agreement in place with TCM at this time. We are always looking for ways to improve the service and online content access is one of the things we are tracking interest in. Nick If you're tracking interest then count me as interested. Perhaps create a...
by dinki
Fri Jan 25, 2019 9:50 am
Forum: HDHomeRun Premium TV
Topic: Nickk - Please Confirm Credit Due to Channel Issues.
Replies: 150
Views: 8251

Re: Nickk - Please Confirm Credit Due to Channel Issues.

I submitted a trouble ticket and received a credit and response immediately. Happy with the response.
I also agree with this. I submitted a ticket and received my credit within a few hours. That said, wasn't the credit promised to be automatic or did I just make that assumption?
by dinki
Wed Jan 23, 2019 6:31 am
Forum: HDHomeRun Premium TV
Topic: Nickk - Please Confirm Credit Due to Channel Issues.
Replies: 150
Views: 8251

Re: Nickk - Please Confirm Credit Due to Channel Issues.

Maybe, just maybe, the channel issues are resolved and the billing department got a bit ahead of itself? Then again, maybe not...... ;) We'd all hope that would be the case. I did see something that looked encouraging as one of SD's competitors that is reportedly using Omniverse provider did recent...
by dinki
Tue Jan 22, 2019 12:02 pm
Forum: HDHomeRun Premium TV
Topic: Latest/best way to configure Plex
Replies: 10
Views: 478

Re: Latest/best way to configure Plex

To be clear, Jellyfin is an OSS fork of Emby so same functionality as what @rrussis82 mentioned minus the cost of Emby Premiere subscription for live tv.
by dinki
Tue Jan 22, 2019 11:18 am
Forum: HDHomeRun Premium TV
Topic: Latest/best way to configure Plex
Replies: 10
Views: 478

Re: Latest/best way to configure Plex

It's a mess. I was in the exact same boat as you. I threw my hands up in the air and decided to try Jellyfin and haven't looked back since. Much easier than Plex.

I know that's not what you're asking but that was my solution.
by dinki
Mon Jan 21, 2019 9:09 am
Forum: HDHomeRun Premium TV
Topic: Hallmark, Discovery Channel, HGTV, TLC, Food Network, Animal Planet, Travel Channel & OWN
Replies: 95
Views: 10942

Re: Hallmark, Discovery Channel, HGTV, TLC, Food Network, Animal Planet, Travel Channel & OWN

I submitted a trouble ticket and they just processed the $10 refund. I'm not sure if they will do this automatically for everyone, but it probably wouldn't hurt to send them an email.
by dinki
Sun Jan 20, 2019 8:19 am
Forum: HDHomeRun Premium TV
Topic: Nickk - Please Confirm Credit Due to Channel Issues.
Replies: 150
Views: 8251

Re: Nickk - Please Confirm Credit Due to Channel Issues.

Also charged full price. Not sure why you guys are having so much trouble with your billing but this is not good for business.

Will you provide the credit/discount to all of us universally or do we all have to file an individual support ticket to get the $10 credit/discount/whatever?
by dinki
Sat Jan 19, 2019 9:42 am
Forum: HDHomeRun Premium TV
Topic: Hallmark, Discovery Channel, HGTV, TLC, Food Network, Animal Planet, Travel Channel & OWN
Replies: 95
Views: 10942

Re: Hallmark, Discovery Channel, HGTV, TLC, Food Network, Animal Planet, Travel Channel & OWN

I'm not sure if it's true for you guys, but I've been checking the forum daily (sometimes multiple times) in the hopes of seeing an announcement about the status of these channels and/or the other channels that are reportedly on the way. sigh

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