Search found 4 matches

by MrDoh
Thu Jul 16, 2020 7:04 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Video freezing on NVIDIA Shield?
Replies: 6
Views: 527

Re: Video freezing on NVIDIA Shield?

Okay, sounds good, I'll do that.

Thanks.
by MrDoh
Thu Jul 16, 2020 1:38 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Video freezing on NVIDIA Shield?
Replies: 6
Views: 527

Re: Video freezing on NVIDIA Shield?

Signal levels coming into the HDHomeRun look fine. Let's try enabling diagnostics on the HDHomeRun app as well: Open the HDHomeRun app Go into the Recorded/Discover/Tasks screen and tap on the gear icon in the top right corner Enable Send diagnostic information Watch a channel for about 10 minutes ...
by MrDoh
Wed Jul 15, 2020 10:31 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Video freezing on NVIDIA Shield?
Replies: 6
Views: 527

Re: Video freezing on NVIDIA Shield?

We would like to get some diagnostic data. Please go to the http://my.hdhomerun.com/ site Click your HDHomeRun's device ID If it tells you that a firmware update is available, please install it Click System Status Check the Send diagnostic information box Go back one page Click Channel Lineup Click...
by MrDoh
Wed Jul 15, 2020 2:06 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Video freezing on NVIDIA Shield?
Replies: 6
Views: 527

Video freezing on NVIDIA Shield?

I have the latest firmware on my HDhomerun Connect Quatro and also have the 8.0.2+ hotfix on my 2017 NVIDIA Shield. Was watching live TV last night using the HDhomerun and after a while the video froze and the audio continued. Actually, the video didn't totally freeze, it advanced some in jumps, but...