Thanks, NedS, and I know you're working on it, but it's just frustrating not to hear anything at all.

I participated in the Kickstarter for the new Quatro 4K knowing that life on the bleeding edge is just that. I didn't expect everything to be perfect. But, what has me disappointed and frustrated is the lack of communication about the product's status?? I've had my unit for more than a month and ATS...

I'm trying to watch some ATSC 1.0 stations that I've watched clearly recently, but today they're terrible and basically unwatchable. The signal strength is 80%+ but the signal quality is in the 50% and under range. It's a bright, sunny day and I'm using a Quatro 4K. What's the issue? Thanks in advan...

I've updated firmware (20201030) and Windows app (20201029) but still experiencing all the same issues on all 3 Pittsburgh ATSC 3.0 stations. ATSC 1.0 stations work perfectly.

I installed the updated Windows app 20201025 but still having issues. WTAE: played fine and looked great, but began to pause after about a minute of play. After about 6 minutes of play, it completely froze. WPNT: started with audio on 1 channel, and then audio faded out completely. After about 8 min...

Well, I asked SD tech support the question about using the two products simultaneously to consolidate tuners prior to pulling the trigger on the 4K Kickstarter, and I was assured it would work. So, if something doesn't happen in a reasonable amount of time there's gonna be a problem. I never toss ou...

I'm getting much stronger reception on all stations and, in fact, my total station count climbed by about 15 to 54 with the installation of the Quatro 4K. I wasn't even able to scan WTAE before and now I get a good signal even though I do experience the issues that have been talked about. Which tun...

I'm experiencing all the same issues with audio and pausing video, except that my video will completely freeze after about 10 minutes on all 3 stations (Windows client). I'm current on updates so, I'm hoping that gets worked out soon. I'd be interested to know where some of you are located as I'm in...

I think I'm upgraded to the latest firmware (20201023) and Windows app (20201023), but I'm still having problems with Pittsburgh stations. WTAE, WPNT, and WPGH all play for a bit and then freeze for like 2-3 seconds. After a few minutes, they just freeze completely.

I have 3 stations in my market that are broadcasting ATSC 3.0 (Pittsburgh market). I get good reception on two of them, but neither are being selected by my Quatro 4K. They're both showing up in HDHomeRun GUI as Tuner0 on my Quatro Connect. I have screenshots of both, but I haven't figured out how t...

HDHomeRun CONNECT 4K 1080A1C1 Version 20201018 HDHomeRun CONNECT QUATRO 107196E5 Version 20200907 I received my new Quatro 4K late last week and set it up with great results. On the advice of HDHR tech support I split my antenna input and added my original Quatro Connect. Everything seems to work fi...

I found a mounting solution on Amazon, but a simple wall mount solution built into the chassis would definitely be appreciated.

Thanks again for all the information. I've installed the updated and it seems to be working fine. I was under the impression from the email I recieved from SD that they'd made a significant upgrade in the UI, but that doesn't seem to be the case. I think it's long overdue for an improvement makeover...

Thank you.

But, just so I understand, when I downloaded the QNAP-20190624T211206Z-001.zip file from Google Drive, there were 8 files extracted from that file. I didn't see a choice to just download a single (latest) file.

Thanks again for the help.

I downloaded the zip file from Google Drive, but when I unzipped the package there are 8 files. Which do I choose for the QNAP manual install??