Search found 11 matches

by garethw
Sun Mar 17, 2019 11:42 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Android app 20190225 bug?
Replies: 2
Views: 316

Re: Android app 20190225 bug?

I just rolled out that beta to main release, please update.
by garethw
Sun Mar 17, 2019 11:41 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Android app 20190225 bug?
Replies: 2
Views: 316

Re: Android app 20190225 bug?

Hello.
Sorry for that issue.
It has been fixed in beta 20190305.
by garethw
Tue Mar 05, 2019 11:26 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: hdhomerun (Android TV) has stopped working
Replies: 2
Views: 364

Re: hdhomerun (Android TV) has stopped working

Hello Apologies for this bug. We have found the issue and will be putting out a fix soon. The work around for now is to exit the app clear cache clear data open the app enter settings toggle the "access to early features" checkbox a couple of times - leaving it set how you want Make other changes e....
by garethw
Thu Feb 21, 2019 4:13 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: No dialog, just laugh-track - Jetstream 4K Ultra running HDHR 20190220
Replies: 12
Views: 358

Re: No dialog, just laugh-track - Jetstream 4K Ultra running HDHR 20190220

This is something we need to look into but in the meantime can you try setting android audio settings to PCM?

Also do you have a DVR subscription? Does this happen on recordings? If so could you provide us with one that is showing the issue?
by garethw
Wed Feb 20, 2019 6:12 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Stutter on Live TV since latest firmware update
Replies: 27
Views: 4538

Re: Stutter on Live TV since latest firmware update

A beta app was put out yesterday on the play store that should address this issue.
by garethw
Thu Feb 14, 2019 6:14 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomeRun 20190212 Mac Client Crashes/Freezes While Navigating
Replies: 2
Views: 147

Re: HDHomeRun 20190212 Mac Client Crashes/Freezes While Navigating

Hello
Please accept my apologies here, the 0212 did not fix the issue.
I did not realise until it was too late that the build did not include the fix.
The fix was included in the 0213 release.
Gareth
by garethw
Mon Feb 11, 2019 1:33 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: ForgeTV stutter on beta 20190206
Replies: 3
Views: 269

Re: ForgeTV stutter on beta 20190206

@Rabbit1543 Hello You said that the public release "seems to perform better" - does this mean that it has issues too? I have taken a look at the diagnostic logs and do see it dropping video frames. Is the stutter a video stutter or are you also having audio issues too? Is this with hd or sd channels...
by garethw
Mon Feb 11, 2019 12:40 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: New issues with HDHomeRun app 20190123a on Nvidia Shield TV
Replies: 57
Views: 3280

Re: New issues with HDHomeRun app 20190123a on Nvidia Shield TV

@PghCordCutter Could you enable diagnostics in the app (play/pause 13 times to access settings menu) then check the remote diagnostics box is on. Replicate the issue. Note the time/date the moment the issue occurred. Send me the device id with the time/date so I can see what happened around the time...
by garethw
Mon Feb 11, 2019 12:37 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: New issues with HDHomeRun app 20190123a on Nvidia Shield TV
Replies: 57
Views: 3280

Re: New issues with HDHomeRun app 20190123a on Nvidia Shield TV

Hello

Sorry for these issues you are experiencing.
@321liftoff are you able to provide the stuttering recording via a dropbox link or similar?

Thanks
by garethw
Sun Feb 10, 2019 8:34 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: No HD Channels on iPad Pro 2018 12.9 inch
Replies: 8
Views: 478

Re: No HD Channels on iPad Pro 2018 12.9 inch

Hello. Apologies for this issue, it is known to us and we are working with Apple to resolve it. Have you tried our beta app we just made available? We implemented a workaround for this issue until we have officially resolved it. Download the "test flight" app on your pad. PM me your email address yo...

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