Hello

Can you please check your record engine version number - and ensure you are running the latest record engine.
Once you have updated it, please retry a protected channel.

Thanks

Gareth

Hello and apologies for the issue you are experiencing.
I see you are running the latest version of the app.
When did this breakage occur?
Has it been working on this version or did it break when you updated to this version?
Regards
Gareth