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by nickk
Mon Dec 18, 2017 12:01 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: DRM ETA
Replies: 2
Views: 65

Re: DRM ETA

More of a pregnant horse.
by nickk
Fri Dec 15, 2017 1:04 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: HDHR5 models?
Replies: 83
Views: 6711

Re: HDHR5 models?

Nick is this monthly service per device? I'm thinking of ordering two hdhr5's for my home. Also heard you have a lifetime subscription available?
Per household - you can run any number of HDHomeRun tuners on the same account.

We don't currently have a lifetime option.

Nick
by nickk
Fri Dec 15, 2017 10:49 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: 3 recording of everything/No rewind of live or dvr
Replies: 14
Views: 631

Re: 3 recording of everything/No rewind of live or dvr

Hi,

Please post the Device ID of your HDHomeRun - we can check the diagnostic logs from the record engine.

For pause/rewind of live TV you need to you the HDHomeRun app.

Nick
by nickk
Thu Dec 14, 2017 6:35 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: When can I expect the XboxOne App to accept numeric input.
Replies: 6
Views: 187

Re: When can I expect the XboxOne App to accept numeric input.

We spent some time on this... short version is it is a bug in XBox that Microsoft need to fix (we have reported it multiple times). Details: Symptom: the number buttons (1-9) don't work on a XBox One remote with number buttons. Interestingly we get KeyDown and KeyUp events, but not the KeyPressed ev...
by nickk
Thu Dec 14, 2017 6:33 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHR Quatro Missing channels in HDHRSetup Util
Replies: 1
Views: 76

Re: HDHR Quatro Missing channels in HDHRSetup Util

Hi,

The first column in Digital Antenna is the physical tuning information. This isn't what you think of as the channel number and will be between 2 and 51.

The second column is the virtual channel number which is what you are looking for (68-4 is a virtual channel number).

Nick
by nickk
Thu Dec 14, 2017 5:29 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: HDHomeRun Android Protocol Error
Replies: 3
Views: 85

Re: HDHomeRun Android Protocol Error

The log shows the client is communicating with the record engine correctly, and the record engine was communicating with the tuners correctly until a point when it started getting a protocol error. What are you running the record engine on? (guessing a NAS?) I would reboot the NAS box just in case i...
by nickk
Thu Dec 14, 2017 4:51 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: HDHRQuarto Channel 5000? AVC Anyone?
Replies: 4
Views: 274

Re: HDHRQuarto Channel 5000? AVC Anyone?

If the channels plays correctly it means there was no virtual channel number specified by the broadcaster.

You can also get 5000+ channel numbers were a channel is too weak to detect reliably.

Try doing another channel scan in a few days - likely the broadcaster will fix the stream.

Nick
by nickk
Thu Dec 14, 2017 11:41 am
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: HDHR5 models?
Replies: 83
Views: 6711

Re: HDHR5 models?

I assume with the 24 hour guide provided via SiliconDust you won't be able to record shows every week for several months?
We provide 14-day guide for recording TV ($35/year).

The free 24-hour guide is for live TV viewing.

Nick
by nickk
Wed Dec 13, 2017 10:35 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Unable to select AC3 Passthrough on FireTV
Replies: 1
Views: 77

Re: Unable to select AC3 Passthrough on FireTV

Hi,

What model/generation of Fire TV?

FireTV handles AC3 a little differently to other Android TV boxes - on most models you need to set Dolby Digital to Auto in the FireTV settings rather than in the HDHomeRun app.

Nick
by nickk
Wed Dec 13, 2017 6:55 pm
Forum: Downloads & Instructions
Topic: Changelog
Replies: 21
Views: 166474

Re: Changelog

HDHomeRun App - Windows 10 / XBox One (20171213 / 1.1.243.x)
* Fix issue with closed captioning support.

HDHomeRun App - Android (20171213)
* Fix issue with closed captioning support.
by nickk
Wed Dec 13, 2017 6:01 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: HDHomeRun - Connect Quatro Tuner - Failures
Replies: 11
Views: 1115

Re: HDHomeRun - Connect Quatro Tuner - Failures

Hi PCTools, We understand you were seeing a problem with tuners 0 and 1 not responding after a period of time with the beta firmware from last month. We have since released the official 20171208 firmware. We ran a test tuning over 75,000 channels - the QUATRO worked reliably throughout the test runn...
by nickk
Wed Dec 13, 2017 12:58 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: no closed captioning on app 1.1.242.0
Replies: 2
Views: 117

Re: no closed captioning on app 1.1.242.0

Problem found and fixed - release is going through our process now.
by nickk
Tue Dec 12, 2017 7:52 pm
Forum: Downloads & Instructions
Topic: Changelog
Replies: 21
Views: 166474

Re: Changelog

HDHomeRun App - Windows 10 / XBox One (20171212 / 1.1.242.x)
* Improve default audio track selection.

HDHomeRun App - Android (20171212)
* Fix AC3 support on some devices.
* Improve default audio track selection.
* Add audio track selection to Live Channels interface.
by nickk
Tue Dec 12, 2017 10:59 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: RTP vs RTSP - RTP Freezes after 5 minutes
Replies: 2
Views: 112

Re: RTP vs RTSP - RTP Freezes after 5 minutes

Hi, If closing VLC and opening the multicast stream again resumes playing it suggests the TECH unit is streaming correctly. I wonder if the IGMP routing is timing out on one of your switches... Start by checking each switch in the path from the TECH to the client... check if IGMP snooping is enabled...
by nickk
Mon Dec 11, 2017 4:44 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Added a Connect Duo 1061F65F
Replies: 4
Views: 162

Re: Added a Connect Duo 1061F65F

Drop a quick email to support@silicondust.com and they will re-send the activation information.

Nick

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