Search found 737 matches

by nickk
Fri Oct 20, 2017 5:31 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: 20170930 - 'slide show' issue
Replies: 51
Views: 1167

Re: 20170930 - 'slide show' issue

Update has been submitted to the app store - this update forces software decode while we work with MS on the underlying issue.

Nick
by nickk
Fri Oct 20, 2017 11:36 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: 20170930 - 'slide show' issue
Replies: 51
Views: 1167

Re: 20170930 - 'slide show' issue

Update - we are working with MS on this issue... looks like we may have to force sw decode as a temporary work around while the underlying issue is fixed and rolled out.

Nick
by nickk
Fri Oct 20, 2017 8:31 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: DVR going offline
Replies: 5
Views: 169

Re: DVR going offline

Hi,

Please post the Device ID of your HDHomeRun - I can then look up the diagnostic logs.

Nick
by nickk
Thu Oct 19, 2017 10:21 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: HDHR5 Broken?
Replies: 11
Views: 349

Re: HDHR5 Broken?

Logs confirmed
by nickk
Thu Oct 19, 2017 6:54 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Recorded shows not showing up
Replies: 12
Views: 280

Re: Recorded shows not showing up

Unfortunately ACP commander isn't finding the NAS
by nickk
Thu Oct 19, 2017 3:31 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Now Showing UI changes
Replies: 24
Views: 871

Re: Now Showing UI changes

We are working on some interactive mock-ups...
by nickk
Thu Oct 19, 2017 12:02 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Extend Performance Degradation
Replies: 20
Views: 272

Re: Extend Performance Degradation

Hi,

Can you please reply to your ticket and include your phone number.

Nick
by nickk
Thu Oct 19, 2017 12:00 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Recorded shows not showing up
Replies: 12
Views: 280

Re: Recorded shows not showing up

We don't have any Buffalo Linkstations to our QA pool as they don't have SSH access.

I discovered we do have a LS420D (LS420D3DB) here (updated FW Version 1.83-0.02), but not seeing a way to enable SSH to run further tests.

Nick
by nickk
Thu Oct 19, 2017 11:07 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Mac HDHomeRun app not passing AC3 5.1
Replies: 5
Views: 231

Re: Mac HDHomeRun app not passing AC3 5.1

Additional logging has been added - it will be in the next beta release so we can figure out what your system is doing.

Nivk
by nickk
Thu Oct 19, 2017 8:01 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Considering Win10 Record Engine
Replies: 12
Views: 333

Re: Considering Win10 Record Engine

It is TS format with a ".mpg" file extension.
by nickk
Thu Oct 19, 2017 7:24 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Considering Win10 Record Engine
Replies: 12
Views: 333

Re: Considering Win10 Record Engine

Hi, The Win10 record engine is solid. No problem recording from 6 tuners. Recordings are stored in TS format. Rules are by series, with the option for All or Recent where recent means the current season. Then, once an episode has been recorded it won't record again. Drop a quick email to support@sil...
by nickk
Wed Oct 18, 2017 9:24 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: 20170930 - 'slide show' issue
Replies: 51
Views: 1167

Re: 20170930 - 'slide show' issue

Confirming, we have reproduced the slideshow issue on XBox One running the latest OS update.

The fix for this problem creates another problem which we are working with MS to debug.

Nick
by nickk
Wed Oct 18, 2017 4:39 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: HDHR5 Broken?
Replies: 11
Views: 349

Re: HDHR5 Broken?

Hi,

I will have a new test late tomorrow - it should either fix the problem or log more information to continue the investigation.

BTW - What is your antenna?

Nick
by nickk
Wed Oct 18, 2017 3:20 pm
Forum: Downloads & Instructions
Topic: Changelog
Replies: 142
Views: 154737

Re: Changelog

HDHomeRun Android (20171018)
* Fix an audio sync issue after pause.
* Work around no-audio issue on AmLogic boxes with broken AC3 audio support.
* Add caption support to Live Channels plugin.
* Enable captions automatically if configured in Android's accessibility settings.
by nickk
Wed Oct 18, 2017 3:15 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Recorded shows not showing up
Replies: 12
Views: 280

Re: Recorded shows not showing up

The logs confirm a API needed for record detection is failing... oddly with an error code which means it is out of disk space (which it isn't).

What exact model of NAS do you have?

Nick

Go to advanced search