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by nickk
Mon Aug 20, 2018 11:31 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomeRun Premium TV
Replies: 298
Views: 5086

Re: HDHomeRun Premium TV

What to do before signing up to have an account from the Kickstarter Code? If you use the same email address in the shop site as you used with Kickstarter it will work automatically. If you want to use a different email address go through the shop site, associate your HDHomeRun devices using the li...
by nickk
Mon Aug 20, 2018 11:27 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomeRun Premium TV
Replies: 298
Views: 5086

Re: HDHomeRun Premium TV

I'm trying to figure out who published that timezone list and how the list go in that order- currently not sorted on any field I certainly don't understand what it's saying: VCN Name Region Pacific 1430 TRUTV Pacific Pacific 1010 QVC National National 1405 AMC Eastern Pacific [/code] VCN=Virtual Ch...
by nickk
Mon Aug 20, 2018 11:16 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomeRun Premium TV
Replies: 298
Views: 5086

Re: HDHomeRun Premium TV

I believe I'm suffering from the two accounts issue. I was a kickstarter backer and seem to have lost access to the DVR service when I signed up for Premium TV. Thanks.
Fixed...
by nickk
Mon Aug 20, 2018 11:05 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomeRun Premium TV
Replies: 298
Views: 5086

Re: HDHomeRun Premium TV

Perhaps, this question has already been asked and answered, but if so, I guess I missed it. Can the Premium TV be used with a tuner, WITHOUT it being connected to an OTA antenna??? My son, refuses to use cable or satellite services and his OTA reception is not that great, too many trees. He only wa...
by nickk
Mon Aug 20, 2018 9:12 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomeRun Premium TV
Replies: 298
Views: 5086

Re: HDHomeRun Premium TV

all the SD premiums are DRMed, all the main premium channels' eastern HD feeds are DRMed If this is true, then this service would never work for my household. Can someone at SiliconDust confirm this? The customer you were quoting is talking about his cable provider. The 45 channels on the HDHomeRun...
by nickk
Sun Aug 19, 2018 8:30 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Grid Guide
Replies: 105
Views: 6215

Re: Grid Guide

Quick reminder that this is a support forum - discussion relating to patents isn't allowed as per forum rules.
by nickk
Sun Aug 19, 2018 7:19 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomeRun Premium TV
Replies: 298
Views: 5086

Re: HDHomeRun Premium TV

Nick, I believe that I may have done the same thing. I'm a kickstarter backer and lost my DVR when I registered for the Premium TV. I think I was excited and got click happy when activating the Premium TV. Can you please help merge my accounts as well?
Yep - two accounts... fixed...

Nick
by nickk
Sun Aug 19, 2018 6:20 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomeRun Premium TV
Replies: 298
Views: 5086

Re: HDHomeRun Premium TV

I have lost my Record. I purchased the Premium TV, powered my tuners off and on. Powered my WD NAS (my server) off and on. Ran the HDHomeRun Setup, made sure to select my WD NAS. All the Premium channels show up under both tuners, but still no Record. I tried to re-activate my account, but is says ...
by nickk
Sun Aug 19, 2018 5:10 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomeRun Premium TV
Replies: 298
Views: 5086

Re: HDHomeRun Premium TV

There are two timezones - Eastern and Pacific. The Eastern lineup has the national channels, some Eastern channels and some channels which are actually Pacific timezone for the moment. The Pacific lineup has the national channels and all the Pacific timezone channels. The official list will be publi...
by nickk
Sun Aug 19, 2018 2:08 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Premium TV Service - Health/Status
Replies: 0
Views: 337

Premium TV Service - Health/Status

2018-08-19
We have confirmed an issue with BET and E! channels - investigating.
by nickk
Sun Aug 19, 2018 1:50 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomeRun Premium TV
Replies: 298
Views: 5086

Re: HDHomeRun Premium TV

It is only certain channels. So that leads me to believe it is on their end. I can easily watch 4k Netflix and Prime and have no problem. We are seeing an upstream issue with BET and E! - investigating. If you are seeing an issue with another channel please let me know (along with your Device ID). ...
by nickk
Sun Aug 19, 2018 12:46 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomeRun Premium TV
Replies: 298
Views: 5086

Re: HDHomeRun Premium TV

Just signed up. Hopefully the quality gets a lot better. Comparing ESPN and Comedy Central on this and with DirecTV Now really shows how grainy the quality is.
Quality will improve - high on my priority list.

Nick
by nickk
Sun Aug 19, 2018 12:45 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomeRun Premium TV
Replies: 298
Views: 5086

Re: HDHomeRun Premium TV

@Nick - Quick question - If I add two more Extend units to my network, will I be able to link those to the Premium TV subscription easily? Right now it only shows me my Duo and Quatro units.
Yes, just click the register/associate link from the email again once you have them set up.

Nick
by nickk
Sun Aug 19, 2018 12:43 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomeRun Premium TV
Replies: 298
Views: 5086

Re: HDHomeRun Premium TV

I can't watch any demo channels on my Connect (1046696D). I get timeouts and communication errors in the Windows app and just a black screen in the Android TV app.
Fixed... please try again.
by nickk
Sun Aug 19, 2018 11:47 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomeRun Premium TV
Replies: 298
Views: 5086

Re: HDHomeRun Premium TV

Awesome I have a license key but now I have no idea what to do. LOL :D :lol:
I just updated the first post in this thread with instructions.

We will be polishing the process over the coming weeks.

Nick

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