What software are you using?

Come and meet us at the ATSC booth at the NAB show this Sunday through Wednesday!

We have a kiosk and a demo running.

Nick

No, not related to the firmware update.

It looks like a hardware fault. Drop a quick email to support and they will help... it will need to be returned so we can repair or replace.

Nick

The firmware does not affect reception.

Can you please enable "send diagnostic information" in the settings menu of the HDHomeRun app, then run a channel scan. Once complete please post back with the Device ID of your HDHomeRun and I will take a look.

Investigating...

Which platform are you using?

Yes. I can check... what is your order number?

I can try to reproduce here...

What model of Roku do you have?

Is the Roku connected directly to your TV via HDMI using the speakers built into the TV?

What make and model of TV?

The RF path/design is the same between the CONENCT 4K, FLEX DUO, FLEX QUATRO, and FLEX 4K.

The best thing to do is improve the antenna and antenna placement... moving from the attic to the roof will be a big win.

Back when we developed the ATSC 3.0 protocol stack there was no EPG being broadcast.

Agreed we should revisit that... I will dig into it...

Our focus is the best possible DVR within the home.

MDNS uses multicast - it most likely won't work via a VPN either.

The key concept is that you can have any number of HDHomeRun tuners, any number of HDHomeRun record/storage engines, and any number of clients... everything finds everything with ...

The latest TECH3-EU firmware is hdhomerun3_tech_dvbtc_firmware_20230505 which you are already running.

The firmware hdhomerun3_tech_dvbc_firmware_20260313.bin is for a different model - the TECH3-DC.

See here: https://www.silicondust.com/support/tech/

Guessing you have 5.1 or 7.1 speakers and you are watching a channel that only has stereo sound.

If the channel is stereo and you have a subwoofer the HDHomeRun will send audio to the subwoofer with a 3db cutoff of 80Hz.

If you hear a constant rumble it suggests the TV channel may have low ...

It appears the network bandwidth to the PC is insufficient to keep up with TV.

How is the PC connected to the network?