Search found 427 matches

by nickk
Sat Sep 22, 2018 11:27 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: TASKS Window Is Blank
Replies: 5
Views: 99

Re: TASKS Window Is Blank

Should be back now.
by nickk
Sat Sep 22, 2018 11:08 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Pausing Live TV loses buffered TV.... why?
Replies: 9
Views: 237

Re: Pausing Live TV loses buffered TV.... why?

Thank you Nick. I'll be mindful to keep the app maximized. I do have a dual-monitor configuration, and the HDHomeRun app runs on the secondary monitor. It is not always the active window. I don't know if this matters at all. No problem being a normal window or having it completely covered... it is ...
by nickk
Sat Sep 22, 2018 10:46 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: TASKS Window Is Blank
Replies: 5
Views: 99

Re: TASKS Window Is Blank

I see the problem... one moment...
by nickk
Sat Sep 22, 2018 10:36 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: TASKS Window Is Blank
Replies: 5
Views: 99

Re: TASKS Window Is Blank

I can check... what is the Device ID of your HDHomeRun?

Nick
by nickk
Sat Sep 22, 2018 10:06 pm
Forum: HDHomeRun Premium TV
Topic: All my Premium Channels Unwatchable Anybody else?
Replies: 23
Views: 335

Re: All my Premium Channels Unwatchable Anybody else?

I know ABC isn't Premium but it seems to be having problems also! Should I call Quest tomorrow? ABC - best post drop a quick email to support@silicondust.com - they are the best guys to help. Qwest - the problem is at a backbone level and not specific to your service... we have our provider chasing...
by nickk
Sat Sep 22, 2018 9:53 pm
Forum: HDHomeRun Premium TV
Topic: All my Premium Channels Unwatchable Anybody else?
Replies: 23
Views: 335

Re: All my Premium Channels Unwatchable Anybody else?

Nothing here yet! In fact ABC which was very good earlier is now Very Pixelated! ABC is an antenna channel, not a Premium TV channel. Looks like Premium TV channels are still not working for you due to 20-25% packet loss to Quest. I am chasing up with our bandwidth provider but it looks to be a Que...
by nickk
Sat Sep 22, 2018 9:48 pm
Forum: HDHomeRun Premium TV
Topic: All my Premium Channels Unwatchable Anybody else?
Replies: 23
Views: 335

Re: All my Premium Channels Unwatchable Anybody else?

Rebooted, still not working
Your device last sync'd with the guide server 25 minutes ago. Have you restarted it since then?
by nickk
Sat Sep 22, 2018 9:40 pm
Forum: HDHomeRun Premium TV
Topic: All my Premium Channels Unwatchable - x64Man
Replies: 9
Views: 115

Re: All my Premium Channels Unwatchable - x64Man

Fixed - please try once more.

herbmmmm - two ways to reboot...
1) Pull the power lead out and put it back in.
or
2) Windows - open a cmd prompt and run:
"C:\Program Files\Silicondust\HDHomeRun\hdhomerun_config DeviceID set /sys/restart self
(replace DeviceID with the actual DeviceID)

Nick
by nickk
Sat Sep 22, 2018 9:31 pm
Forum: HDHomeRun Premium TV
Topic: All my Premium Channels Unwatchable Anybody else?
Replies: 23
Views: 335

Re: All my Premium Channels Unwatchable Anybody else?

herbmmmm - the packet loss problem looks to have been solved - are channels working again?

Nick
by nickk
Sat Sep 22, 2018 9:27 pm
Forum: HDHomeRun Premium TV
Topic: Premium TV Service - Health/Status
Replies: 2
Views: 3757

Re: Premium TV Service - Health/Status

Demo channels not working... fixed - please reboot the HDHomeRun if Demo channels are not working. Details - somehow an invalid lineup record got created causing the device system to think everyone had an account. The channel auth system then rejected the invalid account. Fix #1 - we deleted the inv...
by nickk
Sat Sep 22, 2018 9:21 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Pausing Live TV loses buffered TV.... why?
Replies: 9
Views: 237

Re: Pausing Live TV loses buffered TV.... why?

WibbleWobble - the app is being suspended by Windows which is forcing it to stop the stream and free the pause buffer.

It is silly but don't minimize the window and you should be good.

Nick
by nickk
Sat Sep 22, 2018 9:18 pm
Forum: HDHomeRun Premium TV
Topic: All my Premium Channels Unwatchable Anybody else?
Replies: 23
Views: 335

Re: All my Premium Channels Unwatchable Anybody else?

Casey - you are seeing the same problem x64Man was seeing - it has been fixed... please reboot your HDHomeRun.

Nick
by nickk
Sat Sep 22, 2018 9:06 pm
Forum: HDHomeRun Premium TV
Topic: All my Premium Channels Unwatchable - x64Man
Replies: 9
Views: 115

Re: All my Premium Channels Unwatchable - x64Man

Problem identified and fixed - please reboot the HDHomeRun...

Nick
by nickk
Sat Sep 22, 2018 8:51 pm
Forum: HDHomeRun Premium TV
Topic: All my Premium Channels Unwatchable Anybody else?
Replies: 23
Views: 335

Re: All my Premium Channels Unwatchable Anybody else?

x64Man - you are seeing a different problem so I split your posts to a new thread.

herbmmmm - we are seeing 20-25% packet loss to Quest. Our bandwidth provider is investigating.

Nick

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