Search found 526 matches

by nickk
Mon May 17, 2021 5:20 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Wasync excessive lag & Failed Recording (Bob's Burgers)
Replies: 2
Views: 81

Re: Wasync excessive lag & Failed Recording (Bob's Burgers)

Combined with the other details it means writing to disk was blocked for an excessive amount of time. Overall disk bandwidth is good and it recovered so it is not that the disk can't keep up. Possible causes that come to mind... Could the PC have been doing something at the time that completely maxe...
by nickk
Mon May 17, 2021 5:01 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: iOS app not discovering devices
Replies: 4
Views: 568

iOS app not discovering devices

Symptom: HDHomeRun app on iOS reports "no devices detected" and does not work. The problem is triggered by updating an iPhone or iPad to iOS 14.5.x and then updating the HDHomeRun app. Details: iOS 14.5.x introduces a new security policy which prevents any app from sending broadcast or multicast pac...
by nickk
Mon May 17, 2021 11:14 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: iOS app version 20210513
Replies: 32
Views: 717

Re: iOS app version 20210513

HDHomeRun app 20210523 works on older versions of iOS.
HDHomeRun app 20210206 when recompiled fails the same way on iOS 14.5.1.
by nickk
Mon May 17, 2021 8:24 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: iOS app version 20210513
Replies: 32
Views: 717

Re: iOS app version 20210513

Problem now fully reproduced in our test lab.

The problem is the iOS 14.5.1 update. It doesn't matter if you are running the just-released HDHomeRun app or an older version.

Nick
by nickk
Sun May 16, 2021 9:04 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: iOS app version 20210513
Replies: 32
Views: 717

Re: iOS app version 20210513

We are finishing day 3 of the bricking of our tvs. Why cant we just revert and figure it out later? This thread/problem is specific to iPhone and iPad... if you are experiencing a problem on another platform please let me know. Apple doesn't allow an older app to be republished as the current versi...
by nickk
Sun May 16, 2021 8:55 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHR Apps - Windows 10 & Android Stutter
Replies: 64
Views: 3106

Re: HDHR Apps - Windows 10 & Android Stutter

With the new app, i have had the video completely stop while the audio keeps going as if nothing happened. This has happened on both live tv and recorded. When i skipped back it went back maybe 1-2 minutes instead of 10 seconds and all was good. I also had the sound be ~5 seconds ahead of the video...
by nickk
Sun May 16, 2021 6:04 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: iOS app version 20210513
Replies: 32
Views: 717

Re: iOS app version 20210513

We have one staff member who has confirmed this exact problem today. The app release works correctly on all our iOS QA devices and for our developers. We are continuing to investigate.

Nick
by nickk
Sun May 16, 2021 10:36 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Win10 HDHR app No Audio
Replies: 23
Views: 979

Re: Win10 HDHR app No Audio

The complication - the latest app is already outputting the same format that the older apps used to output and we have not been able to reproduce the problem you are seeing.

We will discuss internally options for how to work with you on this.

Nick
by nickk
Sun May 16, 2021 7:03 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHR Apps - Windows 10 & Android Stutter
Replies: 64
Views: 3106

Re: HDHR Apps - Windows 10 & Android Stutter

Updated, same problem. Watching soccer, everyone pauses every 10 seconds or so. Other content gets really messy too. I uninstalled and side loaded 20210227, everything runs fine. Need to figure out how to keep auto updates off, since I know something happened when it started stuttering again. Are y...
by nickk
Sun May 16, 2021 6:55 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: iOS app version 20210513
Replies: 32
Views: 717

Re: iOS app version 20210513

Problem confirmed.
by nickk
Sat May 15, 2021 5:31 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Live TV hosed
Replies: 4
Views: 156

Re: Live TV hosed

Can you please enable "send diagnostic information" in the Settings menu of the app and then post back with the Device ID of your HDHomeRun.

Nick
by nickk
Sat May 15, 2021 3:17 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: iOS app version 20210513
Replies: 32
Views: 717

Re: iOS app version 20210513

We are investigating. If you are experiencing this problem please post the Device ID of your HDHomeRun.

Nick
by nickk
Sat May 15, 2021 3:14 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Win10 HDHR app No Audio
Replies: 23
Views: 979

Re: Win10 HDHR app No Audio

Same perspective as above. All other Roku apps had audio even when the output was set to "stereo." HDHomeRun app had no audio. You don't sense a problem here??? The TV broadcasters in the US send audio in compressed AC3 format as required by the ATSC standard. Everything else you are playing on Rok...
by nickk
Sat May 15, 2021 1:29 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Win10 HDHR app No Audio
Replies: 23
Views: 979

Re: Win10 HDHR app No Audio

One more tidbit: The Roku Express HDHR app also refuses to provide audio (on any tuned channel) to an Insignia TV if it is on "stereo." The system sounds (and accessibility narrative) do work. The TV is capable of outputting PCM, BTW, but I wonder if it's capable of receiving it. Only after I convi...