Search found 385 matches

by nickk
Wed Sep 19, 2018 1:07 am
Forum: HDHomeRun Premium TV
Topic: premium tv stopped working
Replies: 2
Views: 70

Re: premium tv stopped working

Hi,

What is the device ID of your HDHomeRun?

Nick
by nickk
Tue Sep 18, 2018 3:12 pm
Forum: HDHomeRun Premium TV
Topic: Premium TV went back to demo channels (several threads merged)
Replies: 30
Views: 595

Re: Premium TV went back to demo channels (several threads merged)

Server side has been sorted out. Now the issue is any HDHomeRun unit that has switched to demo mode will stay in demo mode until it resyncs with the guide server. This normally happens every 8 hours or so, or you can force it by restarting the HDHomeRun.

Nick
by nickk
Tue Sep 18, 2018 8:29 am
Forum: HDHomeRun Premium TV
Topic: Premium TV went back to demo channels (several threads merged)
Replies: 30
Views: 595

Re: Issue with Premium Channels

No harm in doing a manual renew - you won't be double charged and you won't lose a day.

We are busy working on it and expect to have it resolved overnight.

Nick
by nickk
Tue Sep 18, 2018 1:17 am
Forum: HDHomeRun Premium TV
Topic: Premium TV went back to demo channels (several threads merged)
Replies: 30
Views: 595

Re: Issue with Premium Channels

The system thinks your account has expired but it still has a day to go before it auto-renews.

Investigating further...
by nickk
Tue Sep 18, 2018 12:07 am
Forum: HDHomeRun Premium TV
Topic: HDHomeRun Premium TV
Replies: 851
Views: 27556

Re: HDHomeRun Premium TV

I bought a Quatro, signed up for Premium TV, got it set up and working, but I'm experiencing random video freezes about every five minutes, and eventually it'll just stay frozen unless I change the channel. I already had a Connect for OTA and the SD DVR service and it's been working perfectly for t...
by nickk
Tue Sep 18, 2018 12:05 am
Forum: HDHomeRun Premium TV
Topic: Premium TV went back to demo channels (several threads merged)
Replies: 30
Views: 595

Re: Duo went back to demo channels

Investigating...
by nickk
Mon Sep 17, 2018 1:55 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: AMD Interlacing
Replies: 3
Views: 198

Re: AMD Interlacing

I have a desktop with a R9 380 - it doesn't deinterlace.
I have a laptop with a Ryzen 5 CPU (Vega 8 GPU) - it deinterlaces correctly.

Reasonable chance that the desktop Vega GPUs deinterlace but I don't know for sure.

Nick
by nickk
Mon Sep 17, 2018 11:23 am
Forum: HDHomeRun Premium TV
Topic: Plex Stutters/Desync Premium TV - Issue started 9/01
Replies: 160
Views: 4392

Re: Plex Stutters/Desync Premium TV - Issue started 9/01

If you are experiencing buffering pauses try pausing for 5 seconds the resuming playback. I suspect Plex isn't doing rate adjustment.

Nick
by nickk
Mon Sep 17, 2018 1:04 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Moving through recordings
Replies: 1
Views: 113

Re: Moving through recordings

Hi,

The timescale isn't clickable but you can use the UP button to advance 10 minutes or you can hold down the RIGHT button for a rapid FF.

Nick
by nickk
Mon Sep 17, 2018 12:31 am
Forum: HDHomeRun Premium TV
Topic: New hdhomerun
Replies: 8
Views: 253

Re: New hdhomerun

If you plan to sell the EXTEND then only have the CONNECT running when you register. This will remove the EXTEND from your account.

Once registered you will need to power cycle the CONNECT.

Nick
by nickk
Sun Sep 16, 2018 1:51 pm
Forum: HDHomeRun Premium TV
Topic: New hdhomerun
Replies: 8
Views: 253

Re: New hdhomerun

Hi,

Click the activation link from the purchase email again - make sure it shows every device you have and click Register.

Nick
by nickk
Sun Sep 16, 2018 11:33 am
Forum: HDHomeRun Premium TV
Topic: Plex Stutters/Desync Premium TV - Issue started 9/01
Replies: 160
Views: 4392

Re: Plex Stutters/Desync Premium TV - Issue started 9/01

We think we have this solved - Plex is playing streams correctly from our staging servers.

The update is scheduled to go live in the early morning overnight.

Nick
by nickk
Sun Sep 16, 2018 11:25 am
Forum: HDHomeRun Premium TV
Topic: DVR .mpg files sometimes not playable by Mac QuickTime Player
Replies: 9
Views: 356

Re: DVR .mpg files sometimes not playable by Mac QuickTime Player

We have things working with QuickTime now... transcode upgrade will roll out overnight.

Nick
by nickk
Sun Sep 16, 2018 11:07 am
Forum: HDHomeRun Premium TV
Topic: HDHomeRun Premium TV
Replies: 851
Views: 27556

Re: HDHomeRun Premium TV

Well I guess that means we won’t get any new channels since they don’t carry them.
We have multiple sourcing deals in the works. More channels are coming.
by nickk
Sun Sep 16, 2018 7:50 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Amazon Fire - DRM
Replies: 23
Views: 1906

Re: Amazon Fire - DRM

TTT after another two weeks.... Any new news? Remember you broke a working solution with the old 'Green' app for this set of users. I think we deserve regular updates. We have good communication with Amazon but they don't have a solution yet that meets requirements. BTW - the DTLA license for commo...

Go to advanced search