Search found 550 matches

by nickk
Fri Nov 16, 2018 7:05 pm
Forum: HDHomeRun Premium TV
Topic: Premium Channels Disappeared
Replies: 3
Views: 80

Re: Premium Channels Disappeared

Hi,

You only need to register the HDHomeRun devices with your account once - it will register for everything on your account.

If you are a trial customer - we have confirmed a problem and we are busy fixing.

Nick
by nickk
Fri Nov 16, 2018 6:59 pm
Forum: HDHomeRun Premium TV
Topic: Premium TV Service - Health/Status
Replies: 1
Views: 5965

Re: Premium TV Service - Health/Status

There was an issue today where some customers were not getting access to the HDHomeRun Premium TV channels. The problem was identified and has been fixed.

There is a second problem relating to trial access - we are on it.

Nick
by nickk
Fri Nov 16, 2018 2:52 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Amazon Fire - DRM
Replies: 38
Views: 3823

Re: Amazon Fire - DRM

Things are going a little backwards with Amazon at the moment.
by nickk
Fri Nov 16, 2018 2:49 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: New software and Free trial
Replies: 36
Views: 1161

Re: New software and Free trial

The new UI isn't live yet.

We are doing release-review meetings daily in prep for the release.

Nick
by nickk
Thu Nov 15, 2018 11:47 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Amazon Recast no threat to HDHomerun
Replies: 26
Views: 1479

Re: Amazon Recast no threat to HDHomerun

Played with a Recast today. 50W power adapter! The phone app has 30s forward and 10s back on screen buttons... you tap once to bring up the OSD, you tap again to select the 30s forward - that clears the on screen display, then shows a "..." busy indication, then the screen goes black, then still fra...
by nickk
Thu Nov 15, 2018 9:38 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: New software and Free trial
Replies: 36
Views: 1161

Re: New software and Free trial

So will this be a new download or will it auto-update?
It will be released as an auto-update for customers who have enabled the "early access to new features" option in the HDHomeRun app.

Nick
by nickk
Thu Nov 15, 2018 9:16 am
Forum: HDHomeRun Premium TV
Topic: Buffering - Zorg
Replies: 4
Views: 185

Re: Buffering - Zorg

Split to a new thread so I can help directly. The log from the HDHomeRun shows significant problems fetching video at times. When things are happy it is taking ~0.25s to fetch 6s of video. A short while later in the log things were unhappy - taking up to 30s to fetch 6s of video. Continuing to resea...
by nickk
Thu Nov 15, 2018 8:37 am
Forum: HDHomeRun Premium TV
Topic: Engadget Article - Claims New Users Will Get 2 Week Trial Of Premium TV
Replies: 6
Views: 313

Re: Engadget Article - Claims New Users Will Get 2 Week Trial Of Premium TV

The trial just went live. If you want to try the HDHomeRun DVR you can order it today, free for 2 months...
https://shop.silicondust.com/shop/

Nick
by nickk
Thu Nov 15, 2018 8:35 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: New software and Free trial
Replies: 36
Views: 1161

Re: New software and Free trial

will be curious to see how the software update looks and how much of our input has been incorporated.
The release has some notable improvements but it is primarily an architecture change so we can get back to doing rapid releases with ongoing improvements.

Nick
by nickk
Thu Nov 15, 2018 8:24 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Amazon Recast no threat to HDHomerun
Replies: 26
Views: 1479

Re: Amazon Recast no threat to HDHomerun

I do not have an SD product, but almost bought one many times. The big thing that held me back is that I can't Pause/TimeShift. I see the DVR "service" fixes that, but with a yearly fee. The HDHomeRun apps all support pause/rewind/ff without the DVR service. they don't store recordings on the cloud...
by nickk
Wed Nov 14, 2018 7:43 pm
Forum: HDHomeRun Premium TV
Topic: Buffering - miniz98
Replies: 12
Views: 417

Re: Buffering

Everything is running clean. If you are still seeing a problem it suggests a problem through your ISP. If you turn on "send diagnostic information" on the HDHomeRun itself I can check.

Nick
by nickk
Wed Nov 14, 2018 11:43 am
Forum: HDHomeRun Premium TV
Topic: Buffering - miniz98
Replies: 12
Views: 417

Re: Buffering

Seeing more problems from upstream... we are chasing up...

Nick
by nickk
Tue Nov 13, 2018 10:08 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Alternative to EyeTV for OSX ?
Replies: 6
Views: 339

Re: Alternative to EyeTV for OSX ?

BTW - the HDHomeRun app supports time shifting of live TV with or without a DVR server/subscription.

More information:
viewtopic.php?f=92&t=68424

Nick
by nickk
Tue Nov 13, 2018 10:02 pm
Forum: HDHomeRun Premium TV
Topic: Buffering - miniz98
Replies: 12
Views: 417

Re: Buffering

Problem confirmed. Upstream is having issues. We are pushing to get it resolved.

Nick
by nickk
Tue Nov 13, 2018 8:04 pm
Forum: HDHomeRun Premium TV
Topic: Buffering - miniz98
Replies: 12
Views: 417

Re: Buffering

What is the device ID of your HDHomeRun?

Nick

Go to advanced search