The HDHomeRun supports custom PID filtering via the libhdhomerun protocol.

If you can describe what your planned usage is I can raise the feature internally.

Nick

The old Win32 View app went end-of-life a long time ago and is not supported on Windows 10. The UWP HDHomeRun app has all the features of the old Win32 app and many more improvements. Perhaps if you can explain why you are looking to install the old Win32 View app we can help with other solutions. W...

The dbg value is model dependent... there could be 2 or 3 numbers depending on the model and the meaning varies by model. The last number is the one that could be interesting - it is the carrier offset in Hz. The lock frequency also corrects for offset but at 125kHz resolution. If you deliberately t...

The CableCARD is detected as inserted, ready to be powered up. Our current thinking is that there may be a hardware fault preventing the card from being powered up or an interface/bus fault preventing communication. Either way the symptom you are seeing is not firmware related. We are here to help -...

The symptom you are seeing is not firmware related.

We have an out-of-warranty program and can replace your unit. Please let me know your trouble ticket number - I will chase up.

Nick

There is no response/communication with the CableCARD. If it isn't the CableCARD or power adapter then it must be the unit itself.

Please file a trouble ticket - we have a low cost out-of-warranty replacement option which support can help with.

Nick

Hi,

SERVIO will identify itself as HDHOMERUN_DEVICE_TYPE_STORAGE.

SCRIBE will show up twice, once as HDHOMERUN_DEVICE_TYPE_TUNER and once as HDHOMERUN_DEVICE_TYPE_STORAGE.

Nick

Windows 10 will work for HDHomeRun use. 1) DVR features not working - have you subscribed to the DVR service ($35/year)? Pause/FF/RW of live TV is supported without the DVR service - the DVR service gets you all the record features and 14-day guide. Edit - if you have subscribed please let me know t...

Hi,

The diagnostic logs from the record engine show it finding the HDHomeRun ok via your LAN subnet so everything looks fine.

You don't appear to have a DVR account so the failed message is correct/normal. If you have a DVR account please let me know.

What isn't working?

Nick

Hi,

HDHomeRun SCRIBE is a full DVR for iPhone, iPad, Mac, Android, Android TV, XBox One, and Windows 10. Roku support is in beta.

HDHomeRun SCRIBE will also work as a TV tuner for other third party DVRs, some of which have AppleTV support.

Nick

Hi, The HDHomeRun tuner needs internet access in order for guide to work and for the HDHomeRun DVR to work. When you plug it directly into your PC via Ethernet it doesn't have internet access so it can't set up guide data. If changing your network layout isn't an option the alternative is to enable ...

The HDHomeRun is powering up the card but the card isn't communicating. Something has failed (not firmware related). The first thing to try would be a different 5V (exact) 2A (or higher) power adapter if you have one from another product. The HDHomeRun isn't showing any power related issues but it i...

Something isn't right.

Can you please power cycle the unit so it will log the card initialization process.

Nick

Happy to help figure out what is wrong...

Please run HDHomeRun Setup and enable "send diagnostic information" on the Advanced tab, then post back with the device ID of your device.

Nick

Can you please enable "send diagnostic information" in the Android app.

Nick