Search found 25 matches

by Bobstr
Tue Sep 17, 2019 10:44 am
Forum: New UI
Topic: Looping in live TV.
Replies: 5
Views: 322

Re: Looping in live TV.

We watched a couple hours of live TV last evening without any looping. Will let you know if it comes back
by Bobstr
Mon Sep 16, 2019 6:04 pm
Forum: New UI
Topic: Stale guide data presented when pressing guide in live TV
Replies: 5
Views: 222

Re: Stale guide data presented when pressing guide in live TV

This is bizarre. After multiple weeks of having this issue, I come home tonight and test, and when I use the remote or the keyboard to exit live TV (esc key on keyboard or remote button makes to esc), the darn thing goes to recorded tv instead of the previously described behavior. I checked it durin...
by Bobstr
Mon Sep 16, 2019 1:15 pm
Forum: New UI
Topic: Stale guide data presented when pressing guide in live TV
Replies: 5
Views: 222

Re: Stale guide data presented when pressing guide in live TV

Sounds like that guide button may be the issue. I can't replicate it with the GUI Discover button or the Escape key on the keyboard. If you can figure out what the guide button is mapped as, we should be able to fix it. I remoted to my home desktop so that I could check the harmony software for wha...
by Bobstr
Mon Sep 16, 2019 10:42 am
Forum: New UI
Topic: Looping in live TV.
Replies: 5
Views: 322

Re: Looping in live TV.

I'm going to try replicating this. Could you say how long you were watching the channel before it did this? And did it happen on all your devices or were there some that you weren't seeing it happen on? Lastly, do you have a DVR setup? We have been able to replicate something like this, but it requ...
by Bobstr
Mon Sep 16, 2019 10:23 am
Forum: New UI
Topic: Stale guide data presented when pressing guide in live TV
Replies: 5
Views: 222

Re: Stale guide data presented when pressing guide in live TV

The only fixes I have found are to click on discover once again or restart the app. This occurs every time I perform these steps (discover screen, select show, select watch, wait, click to go back to discover). Does this require waiting to happen? If I follow the steps up to watch and then hit esca...
by Bobstr
Sun Sep 15, 2019 7:37 pm
Forum: New UI
Topic: Stale guide data presented when pressing guide in live TV
Replies: 5
Views: 222

Stale guide data presented when pressing guide in live TV

Ok,this may take a moment to explain properly. Is anyone else seeing this? Windows 10 system running the 20190911b with early release and uploading logs enabled. It seems that current normal behavior is that once a show is selected and you're watching live TV, and at some point later, when you click...
by Bobstr
Sun Sep 15, 2019 7:03 pm
Forum: New UI
Topic: Looping in live TV.
Replies: 5
Views: 322

Looping in live TV.

Is anyone else seeing this, or is mine the only one? All day today, while watching live TV, it will suddenly go into 3 to 5 minute long loop where it continously repeats the same 3 to 5 minutes of live TV without any keyboard or remote control key presses. This is happening on both my primary TV (Wi...
by Bobstr
Fri Aug 30, 2019 10:34 am
Forum: New UI
Topic: Not sure about the new UI.
Replies: 30
Views: 2966

Re: Not sure about the new UI.

W10. It looks like you got rid of the 'Unable...' prompt, but now it just shows a black screen, no streaming picture. Again, this is when I go from viewing a recording to live drm channel. I am not sure if all the other channels are affected the same way. I get the same black screen. An entirely bl...
by Bobstr
Fri Aug 30, 2019 10:21 am
Forum: New UI
Topic: failing to change channels from discovery & going to show's episode list when pressing guide
Replies: 15
Views: 1185

Re: failing to change channels from discovery & going to show's episode list when pressing guide

Same here. Only in WIndows 10 I think. Been happening for me for many weeks. The issue is from Discover - > watch now -> does not change channel, goes to live view on the previous channel that was on live view. Selecting the channel from slice view works. It continues to happen with many of the bui...
by Bobstr
Sun Aug 04, 2019 9:29 am
Forum: New UI
Topic: Arbitrarily jumping to account information screen
Replies: 4
Views: 331

Re: Arbitrarily jumping to account information screen

I have. Currently on 0802b.

I had also taken the advice given previously and removed a temporarily unavailable device (one of my two prime tuners).
by Bobstr
Fri Aug 02, 2019 10:09 am
Forum: New UI
Topic: failing to change channels from discovery & going to show's episode list when pressing guide
Replies: 15
Views: 1185

Re: failing to change channels from discovery & going to show's episode list when pressing guide

When it happens, it fails only from Discover. Slice works perfectly.

Because Slice is cumbersome when trying to find what's on right now (scrolling through multiple screens worth of a single row of channels is slow, therefore not fun or productive), we use Discover for this.
by Bobstr
Wed Jul 31, 2019 6:03 pm
Forum: New UI
Topic: Arbitrarily jumping to account information screen
Replies: 4
Views: 331

Arbitrarily jumping to account information screen

Ok, this is a new bug that I'm seeing in the last 3 versions or more and I'm getting really tired of it. Out of nowhere, while watching live TV, the app suddenly jumps to the account information screen. No inputs or commands given to the app, it just jumps there, interupting live TV. When I then cli...
by Bobstr
Mon Jul 29, 2019 1:38 pm
Forum: New UI
Topic: failing to change channels from discovery & going to show's episode list when pressing guide
Replies: 15
Views: 1185

Re: failing to change channels from discovery & going to show's episode list when pressing guide

I have seen both of my reported problems multiple times and fairly regularly over the entire weekend. On the order of ever hour or two, the errors would start happening again. Only resolution was to stop and restart the app. when one or the other happens, the only way to stop the improper behavior i...
by Bobstr
Sat Jul 27, 2019 8:06 am
Forum: New UI
Topic: failing to change channels from discovery & going to show's episode list when pressing guide
Replies: 15
Views: 1185

Re: failing to change channels from discovery & going to show's episode list when pressing guide

The failure to change channels from discover happened again at approx. 7:50 am this morning when attempting to change from 107 to 113. I had intentionally restarted the app when I turned on the TV and reciever this morning, so that excludes the idea that the way I don't exit the app at night as the ...
by Bobstr
Fri Jul 26, 2019 5:00 pm
Forum: New UI
Topic: failing to change channels from discovery & going to show's episode list when pressing guide
Replies: 15
Views: 1185

Re: failing to change channels from discovery & going to show's episode list when pressing guide

Failing to change channels just occurred at 4:46 pm PST. It stayed on 618 instead of changing to 714, then it was repeatable trying to change to 330 at 4:49. Running 20190723. To correct, I restarted the app (which has changed the version to 20190726). The app had been left running overnight from wh...