The low signal quality PRIME only see 19 channels vs the 500 on the high signal quality PRIME. It won't tune in any of the 19 channels.

Swapped cable, and power supplies. Cable tech was on site. Saw same signal level going to all Primes. No matter what I try it appears the low one has an issue ...

Has anyone experienced this?

XXXXXX06 - Cable card status is consistently low:
Signal Strength 36% (-38.5 dBmV)
Signal Quality 66% (22.1 dB)

Swapping cable feed with another PRIME that has high (XXXXXX09) quality shows the same low results.
And the high quality Prime show high results on the ...