1. Is the Streaming Rate shown on the PRIME’s Tuner Status page available through an API that third-party applications can query?
2. If not, are clients expected to determine the actual bandwidth by measuring the incoming MPEG-TS data rate themselves?

Option 1 would obviously be the preferred ...

Lucky you!

Sometimes I feel like Spectrum intentionally makes my user experience horrific, in the hopes that I will stop using my CableCARDs.

I think I remember nickk or somebody posting awhile back that they still had a small supply of new power adapters for the Prime available for purchase.

I am also a Spectrum customer, and just recently had something pretty much identical happen to one of my Primes (see https://forum.silicondust.com/forum/viewtopic.php?t=80715). It took me two phone support calls (technically three, because they wound up screwing up my internet service at the end of ...

After submitting the complaint to the public service commission on Tuesday, I was contacted by Spectrum on Wednesday to schedule a technician visit. The technician came out today, did all of the standard checks, replaced the cable from the distribution box to my house, and then replaced my unity ...

A technician from Spectrum showed up this morning, a very nice gentleman. He seemed pretty fresh out of Spectrum tech school (didn't even have an actual Spectrum truck, just a white truck with a magnetic Spectrum sign on the side), and had to call his manager several times for guidance. He spent a ...

@jasonl, thanks for the update, I will be sharing your post with the tech they send out. Spectrum phone support claims they have already done that. Nonetheless, if the tech blames the Prime as being faulty, would swapping the two cablecards and re-pairing prove that both Primes are functioning ...

I'm expecting that the Spectrum tech is going to try to blame the problem on my Prime. Would it be a valid test to swap cablecards between the two units? I realize Spectrum would have to re-pair both units, but I can't think of any other way that might prove or disprove whether the Prime is the root ...

I tried this morning connecting the coax input to the HSC to a different coax port on my unity gain amplifier, with exactly the same results as before. I think the only other hardware change that is left is to swap out coax cables into and out of the HSC, which I will do between now and when the ...

I just swapped the USB cable with the one that came with the new HSC, nothing has changed. I can still only view two channels, all others are returning not-subscribed. Spectrum phone support was suggesting that maybe the USB port on the Prime has gone bad; is that a possibility? I feel like if that ...

Well, I received the replacement HSC, connected it all up, and after working with Spectrum (I think they had to essentially pair the new unit to my cablecard?), it is behaving exactly the same as the original HSC. I then swapped the power adapter with the HSC paired to my working Prime, I'm still ...

Along with responding to Dave's request above, can you also provide some insight on why it might be safe or unsafe to post device IDs on this public forum?

@jasonl, hold off on this for now. My 13231929 device shows all but two channels as being "not-subscribed", there was only two channels that I could find that still worked fine (there may be a few more, I have hundreds of channels and I did not check every single one of them). After working with ...

Best times would be:

• Monday, 8/17 from 7:00pm-10:00pm
• Tuesday, 8/18 from 6:30pm-9:30pm
• Wednesday, 8/19 from 12:30-3:30pm
• Thursday, 8/20 from 2:00pm-4:00pm

Lately, I've been noticing one or both of my Primes stalling for upwards of 10-15 seconds when watching a show. The video and audio will suddenly freeze, usually displaying a black screen, and will resume playing by itself in about 10-15 seconds. When it resumes, it resumes at the current live ...